Summary: Topics you'll hear us talk about: - Defusing situations - Communicating graciously - How to follow on the feet of a more ‘abrasive’ situation. (Working as a team to meet people where they are and build common ground even when on hostile ground) - Triage, and how that relates to "life of the mother" circumstances - Finding common ground - Responding to religious pluralism ("all paths lead to the same God") - Responding to hardcore moral relativism
