Summary: In this episode we will do the second and last instalment on the Customer contact to resolution Level 0 process In-House Repair Inventory Management In-House Repair Processing Loan Management Service Confirmation Processing Logistics Integration Quality Management Integration In-House Repair Analytics Case Management Case Processing Change Request Management Service Confirmation Processing Activity Processing Supporting Processes Case Management Analytics Warranty Management Customer and Vendor Warranty Product and Warranty Registration Warranty Determination Warranty Claim Processing Warranty Analysis
