Increasing Customer Retention and Building Sticky Clients

MSP Business Management - msp podcast show

Summary: Gordon Tan, Founder at Client Heartbeat and Managing Director at R&G Technologies, joins us to cover a variety of topics from identifying unhappy clients to implementing retention strategies.  Here are the six areas we’ll specifically discuss:  Webinar video:  Webinar audio:  Webinar powerpoint:  webinar-mspbizmgt.pptx read more