Summary: There's an easy way to pinpoint a Star Employee: it's the person you wish you could clone to do every job in the company. While that's wishful thinking, Stars tend to have an effect on the people around them and their enthusiasm becomes infectious. William Seidman, co-author with Richard Grbavac of The Star Factor, published by AMACOM, says that it's the Stars' outlook that is the deciding factor. They don't see themselves as cogs in the machine but a vital asset to the entire organization. As soon as their mindset improves, so do results. In this episode William shares tips on how to find out what drives the Star Employees and how to get their coworkers to becomes Stars as well. William Seidman is a recognized expert on the subject of executive decision making and performance improvement, and co-founder, CEO, and president of Cerebyte, a consultancy focused on increasing organizational performance.
