93 – T.T. “Mitch” Mitchell: Health Care Consultant, Leadership Trainer, Author




Dose of Leadership with Richard Rierson  | Authentic & Courageous Leadership Development show

Summary: T. T. "Mitch" Mitchell has been in healthcare for over 25 years. For eighteen years he worked in various healthcare organizations; seventeen of those years at some type of management level. He's worked for a physician billing company, a federally qualified health center, and three hospitals. At two of those hospitals he was also the revenue officer and charge master coordinator, and at his last facility, he was also the corporate compliance officer. With all the time spent in management, Mr. Mitchell learned the leadership and management skills that helps motivate others to help reach organizational goals, and with his unique position in healthcare, he also understands that this is a diverse world, where each person has even the subtlest of differences, and that every person deserves to be treated fairly. T. T. Mitchell Consulting, Inc, based in the Syracuse, NY area, was founded in 2001 to help healthcare organizations with their financial issues as they pertained to the revenue cycle. By providing charge master services, both long term and short term, clients have seen multi-million dollar improvements on their revenue and cash. For one hospital in particular, over the course of a year daily revenue increased from $1.9 million a day to $3.9 million a day, more than a 100% increase in revenue per day and for the year. At the same time, he began doing presentations, company trainings, seminars and speaking engagements on the topics of leadership, management, diversity, customer service, and motivation for both health care and non health care organizations, as well as presentations to healthcare organizations on a multitude of healthcare financial topics. One special presentation was held in front of almost 200 management level leaders of a large university hospital on the topic of Succession Planning for Women and Minorities. He also provides executive coaching to individuals and organizations. Along with those successes, there's his first book, Embrace The Lead, on leadership and management, his second book called Using Your Website As A Marketing Tool, a weekly email newsletter, as well as numerous articles either written by him, or with quotes from him, that have appeared in magazines and online publications across the country on a myriad of topics. Mr. Mitchell is a three term and current president of the Mid York Medical Accounts Management Association, which is the New York state chapter of the American Association of Healthcare Administrative Management, and is still on the board (also publishes the newsletter and manages their website). He serves as a member of the board of directors forARISE Inc (presently the finance committee chairperson), an organization which assists those with physical and developmental disabilities to live independently within the local community. He is a member and board member of the Professional Consultant's Association of Central New York, where he also manages their website and writes the monthly newsletter, the Greater Liverpool Chamber of Commerce, is listed as a consultant with the the National Minority Aids Council, and is on the editorial board of Aspen Publishers. As a professional speaker, Mr. Mitchell has traveled throughout the Northeast, giving presentations health care finance issues, leadership and management, diversity, motivation, and social media.