Summary: Avaya TechTalk host Guy Clinch interviews Kelly Leister of Sitel and the IAUG Contact Center Council chairperson and Jo-Anne Mullin a member of the council about the conference.
Summary: Avaya TechTalk host Guy Clinch interviews Kelly Leister of Sitel and the IAUG Contact Center Council chairperson and Jo-Anne Mullin a member of the council about the conference.