Salesforce.com Unveils Chatter: An Interview with Alex Dayon, SVP CRM, Cloud Computing Extraordinaire
![Customer Management IQ - Call Center, Customer Service & Customer Relationship Management show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/040/538/small/customer-management-iq-call-center-customer-service-amp-customer-relationship-management.jpg)
Summary: Marc Benioff, CEO of Salesforce.com, predicts the call center industry will be Salesforce.com’s next billion dollar deal, and it might very well be with the creation of Cloud 2 and something called “Chatter.” In this podcast recorded at the NYC “Chatter”