Summary: After returning from Intranätverk, an intranet conference recently held in Sweden, James shares some reflections. We also talk about user centered design for the digital workplace and how intranets are the "poorer brother" of the world of web. Has the world of intranets finally started to catch up? (Listening time: 38 minutes) https://twitter.com/uxpodcast/status/340375529666523136 https://twitter.com/jeffhorne/status/341661720932122624 References Intranätverk, intranet conference in Gothernburg Sweden. Jonas Söderström How we organise the digital workplace at IKEA (presentation) "Listen carefully to users" (Tweet) "No user research until recently" (Tweet) Applying UCD to intranet projects (presentation) "Everyone just logs in and put some update" (IKEA Employee on the future digital workplace) "Show awareness and understanding" (Linda Tinnert, IKEA) Transcript: Per: Hello and welcome to episode 48 of UX Podcast. You’re listening to me, Per Axbom. James: And me James Royal-Lawson. Per: And we’re doing this episode over Skype. James: Yeah. Per: This morning my bike, my motorbike wouldn’t start and I thought, “OK. I will just take the car,” and the garage door wouldn’t open. The tag – there was something wrong with the tag. So it has just been a crazy morning. View the full transcript James: I know. For me as well because we’re doing this about 40 minutes later than we booked or planned. Per: Yeah. James: And I was just about – I’ve got guests here so I can’t do – I can’t record it from a normal office, in the office. Per: Yeah. James: I was just about to go down and set everything up and I heard my neighbour talking to me, calling me. OK. It’s very unusual that the neighbour starts talking to me at 9 o’clock in the morning because we’re all so busy. We’re doing our morning routines and things. Per: Yeah. James: What he had done was he had waved – he tried to kind of wave a wasp away when he was getting into his car and he kind of did that with his hands that he had his house keys in. He managed to fling his house keys. Per: No way. James: Into my garden just after he has locked the car or before he got into his car – he locked his house but he now went to his car. So he had to come around and me and him, we’re going through my meadow of dandelions that’s outside of the house searching for his keys. So that delayed me by about 10 minutes as well. We found them. Per: OK. Cool, good. James: Bizarre morning though ... Per: Very weird morning. James: Yeah. Per: Let’s look back – before we start, we were talking about intranet today. But let’s look back at the event episodes we did for UX Lx. We got some feedback. James: Yeah, we did a few episodes. Per: And we got some feedback partly about the intro because we do a lot of episodes – I don’t know. How many did we do? Six or seven? James: Seven because we did a pre-episode as well. Per: Right. And you have to listen to the intro every time you listen and we do two a day and you have to listen to the intro over and over again and the feedback we got was that maybe we could shorten it. James: Yeah, it’s about one minute, fifteen? Per: Yeah, and we realized that probably is pretty long for any episode. James: Probably, yeah. So we’re – I’ve chatted to Dan Pugh, or Dan Lo-Fi. He’s the guy who composed and created the theme tune for us. I’ve chatted with him and he says he’s going to do a 45-second version. Per: Excellent. James: Which I think is a good compromise. Per: Yes. James: We’re going to try. We’re going to iterate you see. We’re going to iterate and try. Per: Yeah. James: Yeah. But if you got any more feedback because I – we both like to know what you think of the event format. When we go to these events and do seven episodes, quick succession from the actual – than itself, do you like it? Is it good? Is it interesting?
