A Transparent Reporting Effort Can Bring Cultural Change and Raise Motivation




Healthcare Intelligence Network show

Summary: A physician practice's measurements reporting efforts will flourish under a "physician champion" to lead the way, notes Linda Davis, a consultant to the Buyers Health Care Action Group (BHCAG) in Minnesota. Once a transparent reporting effort is underway, it can bring about significant cultural change and raise motivation levels in the naturally competitive provider environment, she adds. Aware of the automated vs. manual reporting methods in use, the BHCAG facilitates the reporting effort via its direct data submission process, which accepts data from practices in many formats. Gary Austin, a healthcare industry consultant on corporate/product strategy and program management, Davis, Sue Lewis, senior vice president of health and productivity solutions at IncentOne, and Mark Xistris, director of provider relations and health information for The Alliance, examined how their respective organizations are using these four strategies to stay competitive in the fast-growing consumer-driven movement during a May 30, 2007 audio conference, Value-Driven Healthcare in Action: A Four-Pronged Approach to Meet Consumer Transparency, Quality and Access Demands.