Embedded Case Managers: Navigating Care Transitions, Gaps in Care and Patient Compliance

Summary: The contributions of an embedded case manager to the practice quickly become evident, explains Diane Littlewood, R.N., regional manager of case management for health services, Geisinger Health Plan, which in turn bolsters physician buy-in for the program. She describes the upfront basics that help to ensure that health plan and provider expectations for embedded case management are met. Ms. Littlewood examined an embedded case manager program, from the factors that will help determine if a program is right for an organization and deciding on the placement to defining roles and responsibilities for the program, during "Embedded Case Managers: Navigating Care Transitions, Gaps in Care and Patient Compliance," a 45-minute webinar on March 10, 2010.