Summary: Has the practice of embedding case managers at the point of care grown since 2010? In this month's healthcare performance benchmarks podcast, Healthcare Intelligence Network's Melanie Matthews analyzes trends in contemporary case management and the evolving responsibilities of today's case manager derived from HIN's January 2011 survey results. Toni Cesta, senior vice president of operational efficiency and capacity management at Lutheran Medical Center and Jan Van der Mei, the regional director of Sutter Health Sacramento Sierra Regions care management programs, supplement this data with commentary on the case manager's role in their organizations. More actionable data on case management are contained in "2011 Benchmarks in Healthcare Case Management: Responsibilities, Results and ROI," a 40-page report packed with metrics and measures on current and planned initiatives, presented in more than 40 easy-to-follow graphs and tables. This data is derived from responses to the second annual Healthcare Intelligence Network Case Management Survey, which was conducted in January 2011.
