Summary: How does it feel when you are speaking to someone and it seems like your words are passing through the air between you, going in one of their ears, and out their other ear almost simultaneously? There is nothing much more frustrating than that! "I'm not being listened to! They aren't hearing me! Why am I so misunderstood?" Having to constantly repeat ourselves is not the only option! Join Chris and Sam as they explore the differences between hearing and listening, how it affects our communication when we feel like we aren't being listened to, and what we can start doing to improve the effectiveness of our speaking and listening straight away.
