Summary: As enterprise spending on communications services changes, successful Telecom Expense Management (TEM) programs must adapt from a narrow focus on wireline service to a much broader range of communications services. Join Joe Basili, Managing Director of the Telecom Expense Management Industry Association (TEMIA) and CCMI President George David as they reveal the results TEMIA’s recent survey on 2011 and explain what that means for TEM users – and vendors – as they wrestle with booming mobile data use and the demands of international TEM.
