Adding A Toll Free Number

Summary: Hey! This is Mike Cowles from www.epicmarketer.com and today I'm gonna share with you a great little strategy that when I personally use this with one of my offline clients, it literally doubled his business. You can do this yourself for less than a few dollars a month. The strategy that we're talking about is by adding a toll free number to your website. Now if you're selling like a physical product this works like gangbusters because typically with the physical product being shipped out because you're missing the immediate sense of gratification of you paid for it and you got your digital products right away. It really is important that you cover the proof factor and the authority factor with your potential customers and by having a toll free number especially a vanity toll free number you really help cover this. A lot of times people will call up and simply asks a questions that are already cover in the site just in order to know that there's an actual human being on the other side. A vanity number simply means that for instance like I have for www.epicmarketer.com I have 1-888-99-EPIC-1. I only put this out so that the people can send me a voicemail if they ask a question for a topic they want covered on my podcast or a question that they have on some of the services I have on the site. If I have in the business of selling something physical you would wanna have that number on the top right side of your site and it says something like “Questions or Comments? Call Us Toll Free at “ and have your vanity number and right underneath that have the actual number translations. So in other words, instead of saying the letters you would say the numbers. You've probably thinking or you maybe thinking that can be expensive or hard to setup. There's actually a couple of different services that you can use for this. If you're wanting it to be more sophisticated and be able to go to more than one people like for different extensions and things like that, then you wanna use a site called www.RingCentral.com. www.RingCentral.com has the option to have whats called a virtual operator what that means is you can have your initial message say something like “Thank you for calling ABC company, for customer support press 1, for sales press 2, for billing press 3, for all other questions press 0 and you'll can be connected to a live operator.” Now you can have as many extensions as you want when you do this and if you have a sales team or a team in place then you can have where its forwarded based on what extension I hit. For most people online, you don't have to do any of those things. You can use another service called www.eTollFree.net and you can literally get a toll free number for $0.99 a month. That's $0.99 a month. The cost per minute is like 2.9 cents per minute and you can have this forward to your telephone number or to a voicemail or you can use their voicemail. I suggest you use Google Voice for this and simply have it go straight to voicemail. With Google Voice you'll get a message on your email. Everytime somebody calls so that you can call them back at your convenience and say “Hey, this is Mike from ABC Company. I saw that you called and had a question about our ABC product. How can I help you out?” If you'd like you can always with Google Voice setup a number so that during certain hours like 9 to 5 Monday to Friday, it will forward to your cellphone and then the rest of the time, it will forward to voicemail. You can do this and you can set it up so that when people call, you can simply answer and say “Thanks for calling ABC Company. This is Mike. How can I help you?” and then when they ask a question from your site about a page or product or whatever, it's very professional sounding. So that's it for today, the two sites again are www.RingCentral.com, if you wanna be a little bit elaborate or if you wanna keep it simple and is affordable as possible  www.eTollFree.net is the other one.