Ted Harro on Crucial Conflicts




AMA Edgewise » AMA Edgewise show

Summary: If you're working on a team that's trying to accomplish big things, a little conflict is unavoidable. Actually, according to Ted Harro, it's preferable. To him, if there isn't a single disagreement among coworkers on a big project, someone is lying and frustration is festering. Productive, project-based conflict is a sign of engagement and passion. If you learn to pick your battles and stay focused, groups can have disagreements while still working as a team. Ted Harro is the founder of Noonday Ventures. Ted providers overall leadership for Noonday client engagements and provides strategic facilitation and keynote presentations. Tedrsquo;s background includes leading the professional services division of Wilson Learning Worldwide. Hersquo;s helped facilitate and implement plans for a variety of well-known organizations in technology, industrial, professional services, and nonprofit environments in the U.S. and western Europe. He also provides leadership coaching for a select group of senior and emerging leaders, and he holds a Masters in Organization Communication from the University of Illinois at Chicago. For additional training on this topic, consider these AMA seminars: *Improving Your Managerial Effectiveness *Responding to Conflict: Strategies for Improved Communication *Successfully Managing People To learn more, read these AMACOM Books: *Conflict 101, by Susan H. Shearouse *Resolving Conflicts on the Job, by Bill Withers Jerry Wisinski *The Conflict and Communication Activity Handbook, by Bill Withers Keami D. Lewis