HFMA's Voices in Healthcare Finance

Computer hackers have been around almost as long as computers themselves, but the risks to healthcare organizations are growing. On today's episode, we explore cybersecurity in hospitals and health systems--what information hackers want, what to do after a breach occurs, and how to avoid one in the first place.   Links: Safeguarding Electronic Protected Health Information: A Non-Technie Guide for Healthcare Leaders Low-Cost Strategies to Strengthen Cybersecurity CFOs Play a Key Role in Cybersecurity Planning

Nicholas Mendyka of the University of Virginia Health System Medical Center discusses price transparency, and HFMA director Todd Nelson talks about the revenue cycle of tomorrow. Also: five things patients can do to avoid surprise bills (and why hospitals should tell them).   Resources mentioned in this episode: Avoiding Surprises in Your Medical Bills Imagine Tomorrow's Revenue Cycle at HFMA's Revenue Cycle Conference, March 20-22 in Austin, Texas

Nicholas Mendyka of the University of Virginia Health System Medical Center talks about the necessary coordination between clinical and financial for future revenue cycle success. Also: five key considerations for organization integration.

HFMA director Chad Mulvany discusses innovative disruption in the industry. Also: a Connecticut health system discusses mandatory e-prescribing of controlled substances.

Rick Gundling, HFMA's vice president of healthcare financial practice, discusses top challenges and opportunities in 2019 for healthcare finance leaders.

Olakunle Olaniyan, MD, MBA, FHFMA, president of Case Management Covenants, discusses what the United States can learn from other countries when it comes to maternity care. Also: an interview with Matt Houston of GHX about adoption of automated payment processes and five fast facts about hospital mergers and acquisitions. Sponsored by GHX. 

Kristen Mazurek of Geisinger Health talks about the challenge of conversations with inpatients for whom care is not routine. Also, the latest healthcare finance news and key performance indicators for value-based payment.

Rich Daly interviews Rick Gundling, HFMA's senior vice president of healthcare financial practices, about the results of the midterm elections.

Kristen Mazurek, manager of patient financial services at Geisinger Health, talks about the hospital revenue cycle. Also, the latest healthcare finance news.

John DeZulovich, director of patient financial services, St. Clair Hospital, shares best practices for financial conversations in the emergency department. Plus, HFMA news and the "Fast Five" on avoiding emergency department denials.

In this full-length interview, a Houston-based hospital CEO shares memories of Hurricane Harvey and his organization’s strategies for successfully maintaining operations.

Privia Health's senior vice president of revenue cycle management discusses physician practice strategies for effective patient financial conversations before service delivery, and in another type of "preparedness," a hospital CEO shares memories of Hurricane Harvey and the steps his facility took to maintain operations.

Welcome to Voices in Healthcare Finance. If you’ve listened to our podcast before, you’ll no doubt notice some differences in today’s episode. That’s because today, we’re debuting a brand new version of the podcast. From now on, we’ll begin each episode with the latest healthcare business news, then deliver provider stories and practical advice for healthcare finance leaders like you. We’ll release new episodes every other Wednesday with occasional bonus episodes that go in depth about a particular topic. On today’s episode, we begin a series that focuses on best practices in the revenue cycle. Then, we’ll discuss key opportunities to educate patients about their financial obligations.

Voices in Healthcare Finance will debut a new format on September 5. In this sneak peek, Erika Grotto interviews Sandra Wolfskill, one of HFMA's directors of healthcare finance policy, for the first installment of a six-part series about patient communication and the revenue cycle. Sound editing by Julian Suga and Bryan Kuhn.