The push for B2B Customer Experience | Anna Noakes Schulze on Enagti CX

Engati CX show

Summary: <p>Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: <a href=""> </a> Blogs: <a href=""> </a> Check out our CX Library- CX Community page: <a href=""> </a> CX Content page: <a href=""> </a> YouTube Interview series: <a href=""> </a> SoundCloud Interview series: <a href=""> </a> Spotify Interview series: <a href=""> </a> <a href=""> </a> Anna Noakes Schulze, Senior Partner for Customer Experience at Ecodynamics talks about analysts predicting that in the current decade, CX will provide a competitive advantage and that businesses will compete over CX rather than features and pricing. She tells us how can B2B companies make the push for CX and gives us some tips and tricks in creating customer experience vision and strategies. Check out the 200 CX Thought Leaders to follow for 2021 - <a href=""> </a> Follow us on- Facebook: <a href=""> </a> LinkedIn: <a href=""> </a> Twitter: <a href=""> </a> Instagram: <a href=""> </a> Talk to us: <a href=""> </a> #EngatiCX #CX #AI</p>