Humanising digital consumer experience | Anastasia Vladychynska on Engati CX

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Summary: <p>Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: Blogs: Check out our CX Library- CX Community page : CX Content page : YouTube Interview series: SoundCloud Interview series: Spotify Interview series: Anastasia Vladychynska, Customer Experience Consultant at Vladychynska Consulting tells us what role does digital technology play in enhancing the customer experience and to what degree can we attempt to substitute the human consumer experience for a digital one. She also tells us what are the goals needed for improving customer experience to sustain long-term loyalty. Follow us on- Facebook: LinkedIn: Twitter: Instagram: <a href=""></a> Talk to us: <a href=""></a></p> <p> </p> <p></p> <p></p> <p> Check out the 200 CX Thought Leaders to follow for 2021 - #EngatiCX #CX #AI</p>