Conquering the barriers of omnichannel communication | Rui Santos on Engati CX

Engati CX show

Summary: <p> Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: | Subscribe now.</p> <p>Check out CX Community page - And CX Content page -</p> <p>Rui Santos, Speaker, Professor, and Customer Experience Consultant, talks about the use of conversational commerce tools like chatbots to enhance the shopping experience. He tells us about the hidden challenges when transitioning from operating in silos to omnichannel customer service and shares some tips for building an omni-channel service strategy.</p> <p>Follow us on Facebook: LinkedIn: Twitter: Instagram: <a href=""></a></p> <p><a href=""></a> <a href=""></a></p> <p></p> <p>#EngatiCX #digital #CX #customers #omnichannel #conversationalcommerece #chatbots</p>