Summary: Agencies early in the coronavirus pandemic scrambled to scale up their IT systems to handle mass telework and the secure access it required. Now November has arrived, and the National Institutes of Health is working just fine with about 20% of its workforce coming into the office. For a progress report, Federal News Network’s Jory Heckman spoke with the agency’s manager of identity and access management services, Jeff Erikson. Learn more about your ad choices. Visit megaphone.fm/adchoices
