Preparing for a tricky conversation

Unlocking Conflict show

Summary: We look at preparing for difficult conversations: why it matters, and techniques for how to do it, so you can have the conversations you want to have, rather than the ones you regret. Plus: Sharon and Phil share how they psych themselves up for conversations they’d rather avoid, and Fiona reveals how she feels about Stephen’s moth-counting habits. We’d love to hear from you – if you have any questions or feedback, feel free to email us at Further resources and support: Mediation and Conflict: Counselling/individual therapy: You can find a full list of free services on the NHS website: