The CFPB's Winter 2020 Supervisory Highlights: Takeaways for Payday Lenders and Mortgage Servicers

Summary: We look at the CFPB's key findings related to payday lending and mortgage servicing, discuss their implications for the CFPB's approach to supervision and enforcement, and share practical takeaways for lenders and servicers, including how the CFPB's findings related to loss mitigation requirements might be used by servicers to inform how they approach disruptions arising from the current coronavirus outbreak.