207 - Customer service speaking at its finest: Tom interviews Barbara Khozam
Summary: Barbara Khozam is an award winning international motivational speaker and trainer specializing in customer service and the patient experience. In 2019, Barbara was awarded the CSP, certified speaking professional from the prestigious National Speakers Association. Barbara is one of only three women in the entire world to have achieved this designation as well as the Toastmaster accredited speaker designation. Only three people in the world have that.