Summary: Are all big businesses “Customer led”? A lot of them claim to be, but Janine Allis and Margie Hartley look at exactly what that term means, if companies really do focus on the customer first and how to interact with your customers better.
Summary: Are all big businesses “Customer led”? A lot of them claim to be, but Janine Allis and Margie Hartley look at exactly what that term means, if companies really do focus on the customer first and how to interact with your customers better.