Voice Search: What Small Business Owner’s and Marketers Need to Know




Duct Tape Marketing show

Summary: <a href="http://traffic.libsyn.com/ducttape/John_Talks_Voice_Search.mp3">Marketing Podcast with John Jantsch About Voice Search</a><br> An increasing number of people are turning to search devices, but not necessarily search engines per se. We have laptops and our phones, and then, of course, we’ve got these Alexa and Google Home devices. These are how people are actually now executing searches. Not all of it is direction-based (“Google, find a salon nearby). A lot of it is going to be assistant-based. It’s going to be playing our music. It’s going be turning our lights off. The sky’s the limit.<br> As marketers, we need to start embracing this idea of search using voice. Research says 50% of searches will be voice-based by 2020. <br> So are we in “panic mode” time? I don’t know if that’s the case, but we certainly are at “pay attention mode” time, even for the smallest of businesses. <br> In fact, for local businesses, this is coming faster than you might have realized or understood, and it may be more important for these businesses to pay attention to voice search more than any other business now. According to <a href="https://searchenginewatch.com/2017/05/11/what-does-voice-search-mean-for-your-local-seo-strategy/">Search Engine Watch</a>, mobile voice-related searches are three times more likely to be locally-based than text. <br> Yes, a lot of those searches have to do with looking for directions or trying to find a good place to do “X”. They’re not necessarily doing full-on research, say to hire an attorney or to hire a plumber necessarily, but a lot of transaction-based searches and location-based searches are happening through voice search in the local market.<br> According to Bright Local, 53% of people use <a href="https://www.ducttapemarketing.com/voice-search/">voice search</a> to find information on local businesses. Many say they use voice search daily (particularly on a smart speaker).<br> Smart speakers have clearly taken off in the past couple of years, with Google Home and Amazon’s Alexa dominating the marketplace. Google has really moved into the spotlight with their speakers this year because it’s so tightly integrated into search to begin with.<br> How people use voice search for local businesses<br> So, what are the things people search for? How do they use voice search for local businesses today? Making restaurant reservations receive the highest use, by far. Additionally, people are using it to find sales and offers from local businesses, as well as to find out which products a local business has in stock. In a nutshell, it consists of a lot of very product transaction-based searches. <br> What local businesses should do about voice search<br> Google My Business<br> If you’re a local business, you need to get really good at some of the things that Google has been telling us about for search anyway, such as optimizing your <a href="https://www.ducttapemarketing.com/google-my-business-profile/">Google My Business listing</a>. It’s now just become more important so you must embrace it and optimize it. Google is clearly showing signs that they’re not kidding this time. They are investing a lot of time and energy into Google My Business and continue to add features, which I think businesses need to be paying attention to. I’d recommend taking advantage of every new feature they offer, including Google Posts, Messaging, the new description, and product and service offerings. Don’t forget to add photos and videos as well.<br> Bottom line? Make sure the listing is claimed, accurate, and complete.<br> Featured Snippet<br> Have you ever done a search for something and see a full description at the top of the page? This is what people are starting to call <a href="https://www.ducttapemarketing.com/google-featured-snippets/">position zero</a> or the featured ...