Interview with Christoph Klenner, Secretary General of the European Technology and Travel Services Association

Summary: In this 20-minute episode, we will discuss a range of issues associated with a recent announcement by the International Airlines Group – or IAG - to levy a surcharge on tickets purchased outside the distribution channels that it controls such as its various websites and reservation centers. British Airways is one of the airlines under the IAG umbrella.<br><hr><p style="color:grey;font-size:0.75em;"> See <a style="color:grey;" target="_blank" rel="noopener noreferrer" href="https://acast.com/privacy">acast.com/privacy</a> for privacy and opt-out information.</p>