Conversations, Business Cards and Handshakes: Preparing to Engage at Summit | OAS Episode 11

Summary: With 5,000-6,000 legislators, legislative staff and those interested in public policy expected to descend on Boston for the 2017 Legislative Summit, our guest today recommends being prepared to being engaged. Catherine Johns, a communications expert with experience as a Chicago talk show radio host, gives honest advice about how to start conversations, how to follow up with those business cards you'll get and even how to do a proper handshake. You'll learn how to listen in conversations, create a better approach to Elevator Speeches and how to gracefully get out of those conversations that have gone too long. “A good part of good conversation is really being present with the person I'm engaged with,” she says. See if her advice helps you prepare for the Summit on this edition of  “Our American States.” Catherine Johns will lead a workshop, “Making Your Case: Effective Communication,” at the 2017 NCSL Legislative Summit in Boston on Sunday, Aug. 6, 8-11 a.m. Transcription of Episode 11