How Humans and Robots Are Learning to Trust Each Other

Kellogg INSIGHT show

Summary: Kellogg Insight takes a multifaceted look at human-machine trust with four researchers who approach these relationships in different ways. Kellogg professors Adam Waytz and Rima Touré-Tillery look at how designers can build human trust in nonhumans by integrating human characteristics—while avoiding the "uncanny valley" of over-humanization. Brenna Argall and Todd Murphey, from Northwestern's McCormick School of Engineering and Applied Science, design robots that can learn to trust humans.