Summary: In episode 220, Douglas Brown interviews Bob Janssen, Co-Founder and CTO at RES Software. Bob and Douglas discuss the RES Software IT automation and user management solution. Bob explains their vision, the RES Suite 2014, how it works, why we should care, and much more! About RES Software RES Software is an enterprise software solution that transforms how users consume IT services through proactive, secure and automated delivery and return of IT services, with a great user experience. Our IT automation technology helps IT professionals master the impacts of IT consumerization, increasingly sophisticated corporate users, bring-your-own-device initiatives and cloud technologies by building a foundation for delivering IT as a Service (ITaaS). Our ITaaS technology manages the entire IT services lifecycle and delivers a modernized management platform. We enable IT to quickly move from manual, error-prone and repetitive IT changes to an automated, more secure and easy to use platform. RES Software integrates with an organization’s existing technology to enable the automated provisioning of resources that support the user and business. We integrate with service desk solutions, PC lifecycle management, enterprise mobility management, cloud applications, as well as identity solutions and more. With over 200 employees worldwide, RES Software serves more than 2,500 customers with more than 3,500 deployments in 27 different countries. RES Software prides itself on continued innovation in helping enterprises move toward IT Automation in support of delivering IT as a Service to end-users. The company currently holds 11 patents for unique technology that helps IT departments increase their productivity each day. More information here: http://www.ressoftware.com/ About Bob Janssen, Founder and Chief Technology Officer Bob Janssen is the Founder and Chief Technical Officer of RES Software. He has been responsible for product vision, strategy and development at RES Software since founding the company in 1999 and acts as the most prominent RES Software spokesperson at industry events. He was instrumental in the creation of the RES Software flagship products, RES Workspace Manager and RES Automation Manager, released in 1999 and 2005, respectively. During his tenure, RES Software has sold well over three million licenses worldwide and his development team has issued more than 10 major releases. Mr. Janssen also holds several patents for the solutions he has developed at RES Software such as the 2010 patent for reverse seamless technology featured in RES Virtual Desktop Extender and other patents dating back to 2003. Prior to founding RES Software, Mr. Janssen worked in several IT departments where he faced the day to day struggles of managing corporate desktops and delivering IT to users. This firsthand understanding inspired him to create products that solve the problems experienced by IT professionals on a regular basis and to coin the term “Workspace Management.” Bob worked as a System Administrator and later as a Software Developer building pragmatic software solutions using the eXtreme Programming (XP) methodology for Air Liquide, and as an Information Architect for Schenker, where he modeled, designed and supervised the construction of system and enterprise-level application solutions. He holds a Business Computing degree from the Fontys University of Applied Sciences. Follow Bob on LinkedIn: https://www.linkedin.com/in/bobjanssen Follow Bob on Twitter: https://twitter.com/bobtopus
