Shep Hyken on The Rory Vaden Show Episode 13: “Amazing Service”




The Action Catalyst show

Summary: Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations.  He is a customer service speaker and New York Times and Wall Street Journal bestselling business author.  Shep works with companies who want to build loyal relationships with their customers and employees. He is has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking industry. His new book just came out and is called Amaze Every Customer Every Time! Learn more at www.AmazeEveryCustomer.com.   The Rory Vaden Show is a weekly radio show that Rory hosts every Monday which is currently syndicated in 9 different states. The show shares “insights and inspiration for movers and shakers in the world of business”™. Each week Rory shares his thoughts on a news topic relevant to business, takes guest callers and then interviews an expert guest. See more at: iTunes Store