Hospital Medicine: Improved Communication Improves Discharges

The Hospitalist show

Summary: This month's feature highlights a program at Lehigh Valley Health Network in eastern Pennsylvania that focuses on patient education to reduce hospital readmissions. Using an approach called 'teach-back', nurses and hospitalists at LVHN use simple conversation tools to ensure that patients and their caregivers understand their health conditions and how to manage them before being discharged from the hospital.