Engati CX

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: www.engati.com/Blogs: engati.com/blog Check out our CX Library-CX Community page : www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Sirte Pihlaja is a Customer Experience Optimiser, CCXP, and Trained LEGO® Serious Play® Facilitator talks about the Lego Serious Play Method and how can we actually build a Better Business using this method. Sirte is awarded as the Top 33 Inspiring Women in CX to follow for 2022- www.engati.com/blog/women-in-cx Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9 Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #customers #business #lego #legoseriousplay    

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: www.engati.com/Blogs: engati.com/blog Check out our CX Library-CX Community page: www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Sudin Baraokar, Industry Expert, Global IT & Innovation Advisor, CIO talks about how does deep tech works and the main challenges for deep tech ahead. He also throws light on the fourth wave of innovation. Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9 Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #technology #deeptech #ai #innovation

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Czarina Sheikh Mathew, Executive Director of Imtiaz Consultancy Limited talks about the key to being able to engage, empathize, and build customer loyalty and tells us how to deal with a frustrated customer. She also gives us pointers/ techniques you can share on de-escalating a frustrated customer. Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #customer #customerexperience

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: www.engati.com/Blogs: engati.com/blog Check out our CX Library-CX Community page : www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Satyajeet Salgar, the Director of Product Management at Google talks about how do you deal with product complexity and what conflicts do you come across while working with cross-functional teams. Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9 Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #product #productmanagement

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: www.engati.com/Blogs: engati.com/blog Check out our CX Library-CX Community page: www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Tony Moroney, Managing Partner - Beta Digital tells us how much of digital transformation is about technology, and how much is about other issues such as leadership and culture. He also talks about the key steps an organization should take to succeed with digital transformation Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9 Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/ Talk to us: contact@engati.com #customerexperience #customer #customerexperiencemanagement

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Eytan Hateem, Chief Innovation & Business Solutions Officer at Prodware Group tells us how can we move from customer touchpoints to customer journeys and how can we reinvent customer journeys using digital technologies. Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #customerexperience #customer #customerexperiencemanagement

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Michael Hanson is the CEO and founder of Growth Genie talks about how can we modify our communication approach for inbound vs outbound prospects and how can businesses go about drawing up a sales forecast with AI in place Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #sales #pitches #marketing #customerexperience

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.engati.com/cx-community/cs-the-cornerstone-for-digital-transformation Sylvain Guerry, VP, Head Customer Success EMEA at Sprinklr talks about his Customer Success philosophy about how is a business success is linked to the success of your customers and shares with us his  groundbreaking guide to the exciting new model of customer management Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #customersuccess #digitaltransformation

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.engati.com/cx-community/email-marketing-101 Marji J. Sherman Digital at Cognito and Email marketing specialist talks about how do you judge the success of your email campaign also how to handle deliverability problems. She also shares the top email marketing tips to increase conversion in 2021-22 Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #emailmarketing

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.engati.com/cx-community/employee-experience Yuri Kruman, Chief HR Officer at HealthFlex Home Health & Hospice talks about how can we create a superlative employee experience and improve retention, engagement, and development. He tells us how digital transformation and change management be implemented simultaneously and what could be the possible implications if something goes wrong Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #employeeexperience #hr

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.engati.com/cx-community/pillars-of-successful-customer-experience Travis Cozzie, VP & Customer Experience Planning at Harrison and CX Strategist shares with us the “Pillars of successful CX” and as he has designed experiences for a wide variety of industries and situations, Travis shares what’s the number one thing strategists need to do to be successful Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #customerexperience

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.engati.com/cx-community/customer-experience-management Jeff Sheehan, Customer Experience Advisor at CX JS Consulting tells us about the latest model of customer management and journey mapping and helps us identify the roadblocks of Customer Experience Management and how can we identify, rectify and evaluate them. Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #customerexperience #management

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg www.engati.com/cx-community/conversational-intelligence-in-fintech Lilia Stoyanov, CEO at Transformify shares her thoughts on conversational intelligence for internal and customer support/lead generation and even processes like policy issuance and claim filing. She talks about how are AI-powered chatbots changing the customer support scenario in the insurance industry and What are some applications where we can enhance customer experience Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #fintech #conversationalintellegence

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.engati.com/cx-community/customer-journey-mapping Scott Gilbey, CX Strategy and CX Design specialist at Grow CX talks about how can businesses intend to systematically convert qualified sales opportunities into customers and what are the key measures, metrics, and goals you are going to use to measure the success of your go-to-market model Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #customerexperience #sales #gotomarket

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/Blogs: https://engati.com/blog Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.engati.com/cx-community/the-new-look-of-quanta Pravir Malik, Chief Strategy Officer at Galaxies talks about the potential benefits of this new paradigm of computing and shares the key principles of quantum theory that have direct implications for quantum computing. Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9  Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #quanta #quantumcomputing