Engati CX show

Engati CX

Summary: Helping Businesses Achieve Breakthroughs with Innovative Disruption & Conversational AI

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 AI Systems for Industry 4.0 | Jeff Winter talks to engatica | File Type: audio/mpeg | Duration: 11:12

In today's episode of the engatica interview series, we spoke to Jeff Winter, ​​Industry Executive at Microsoft and Industry 4.0 & Digital Transformation Enthusiast. Innovations in AI are advancing at a rapid pace. It's becoming easier and easier to deploy AI systems today than how it was a decade back. Jeff tells us how significant is the role of AI systems in fulfilling the requirements for industry 4.0 and what are his thoughts on how it will transform the future of industrial processes. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #artificialintelligence #automation #business #digital #businessstartup #industry4

 The pitfalls of best practice | Daniel Wertheimer talks to engatica | File Type: audio/mpeg | Duration: 17:32

In today's episode of the engatica interview series, we spoke to Daniel Wertheimer, Lead Data Scientist at Absa group where he talked about what role data governance play while building your AI strategy and how to adapt global best practices for your organisation with the best practices. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Daniel's profile on engatica: https://engatica.com/innovators/daniel__wertheimer/588/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #technology #automation #ai #artificialintelligence #business

 Creating an Equitable Understanding of ML and AI in Today’s World | Russ Wilcox talks to engatica | File Type: audio/mpeg | Duration: 36:53

In today's episode of the engatica interview series, we spoke to Russ Wilcox CEO of Quantum Analytica and a Leading AI consultant and NLP expert on the show! He talks about how should businesses of all sizes be preparing for a future that will be dominated by data and machine learning and what meaningful impact can AI have on the economy at large. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Russ Wilcox's profile on engatica: https://engatica.com/innovators/russ___wilcox/627/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #tech #technology #artificialintelligence #businessautomation #artificialintelligence #data #datascience 

 Metaverse experiments organizations should perform | Mark Minevich talks to engatica | File Type: audio/mpeg | Duration: 36:39

In today's episode of the engatica interview series, we spoke to Mark Minevich, Chief Digital AI Strategist on the show! He  talks about what experiments in Metaverse should organizations be doing to prepare for the future and which industries can maximize growth by embracing a digital future The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Mark Minevich's profile on engatica: https://engatica.com/innovators/mark__minevich_/431/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #automation #artificialintelligence #ai #machinelearning #datascience #aiethics #businessautomation #business

 Why AI Ethics is complicated | Olivia Gambelin talks to engatica | File Type: audio/mpeg | Duration: 14:22

In today's episode of the engatica interview series, we spoke to Olivia Gambelin, Founder of Ethical Intelligence and an AI Ethicist on the show! She talks about why the ethics of AI are complicated and pins some ethical issues in artificial intelligence and highlights some examples of ethical dilemmas. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Olivia Gambelin's profile on engatica: https://engatica.com/innovators/olivia_gambelin/610/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com #ai #artificialintelligence #business #machinelearning #mlops #digital

 MLOps 101 | Gift Ojeabulu talks to engatica | File Type: audio/mpeg | Duration: 21:59

In today's episode of the engatica interview series, we spoke to Gift Ojeabulu, Machine Learning Thought Leader. He talks about the importance of MLOps and tells us what is the significance of Open Source ML models in the industry today. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Gift Ojeabulu's profile on engatica: https://engatica.com/innovators/gift__ojeabulu/609/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com #ai #artificialintelligence #business #machinelearning #mlops #digital

 Unlocking the AI Potential | Dr Djamila Amimer talks to engatica | File Type: audio/mpeg | Duration: 27:31

In today's episode of the engatica interview series, we spoke to Dr Djamila Amimer, CEO and Founder of Mind Senses Global. She talks about how multi-modality is the next improvement needed to improve the usability of AI models. And how businesses can unlock their AI potential. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Djamila Amimer's profile on engatica: https://engatica.com/innovators/dr_djamila_amimer/525/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #ai #artificialintelligence #business #automation #automationtools #saas

 Balancing Tech Innovation Against Business Operation | Vennard Wright talks to engatica | File Type: audio/mpeg | Duration: 15:56

In today's episode of the engatica interview series, we spoke to Vennard Wright, President and Chief Executive Officer at Wave Welcome. He talks about what tech companies should do to make sure they are constantly innovating but at the same time not getting too distracted from their core product or service. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Vennard Wright's profile on engatica: https://engatica.com/innovators/vennard__wright/592/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #technology #ai #artificialintelligence #business #automation

 The future is human | Cheryl Cran talks to engatica | File Type: audio/mpeg | Duration: 12:12

In today's episode of the engatica interview series, we spoke to the #1 leader in Future of Work by Onalytica Cheryl Cran, Founder NextMapping where she talks about the change in technology that first requires a change in the leadership approach and how do we go about executing that. She also talks about how does Artificial Intelligence help in leveraging collaboration and innovation in multi-generational teams. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Cheryl Cran's profile on engatica: https://engatica.com/innovators/cheryl_cran/608/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us! About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #technology #ai #business #automation #futuristic #artificialintelligence

 Tech adoption in MENA | Hailey Yoon talks to engatica | File Type: audio/mpeg | Duration: 07:48

In today's episode of engatica, we spoke to Hailey Yoon Co-founder & CTO at IO21 where she talks about technology, challenges and opportunities trends in the ME region. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Hailey's profile on engatica: https://engatica.com/innovators/hailey_yoon/587/profile Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #ai #automation #business #technology #middleeast #mena

 Adopting tech in the new age | Hamd Bilal Tahir talks to engatica | File Type: audio/mpeg | Duration: 08:19

In today's episode of engatica, we spoke to Hamd Bilal Tahir Co-Founder & CTO at DevNation where he talks about exploring new tech and strategies globally. The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business. Website: www.engatica.com Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/ Come, be a part of our community - learn, share and grow with us. About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Talk to us: contact@engati.com  #ai #automation #business #newage #technology #middleeast

 Emotional Intelligence And Customer Success | Ashna Patel Talks To Engati CX | File Type: audio/mpeg | Duration: 28:10

Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Ashna Patel, Manager of Customer Success & Support Teams at Ascent Cloud LLC talks highlights Emotional Intelligence and why is it important in businesses and how can businesses improve customer engagement with emotional intelligence. Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #cx #cs #customersuccess #business #b2b #customers #tech #emotinalintelligence #customersupport

 Dos And Don’ts Of Digital Customer Success | Revathi Venkatraman Talks To Engati CX | File Type: audio/mpeg | Duration: 25:10

Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Revathi Venkatraman, Head of Customer Success for the APAC region at Slack talks about how organizations are adopting remote work as a part of the workplace culture. She also highlights how Customer success is becoming a promising career discipline, and what are some career paths in Customer Success. Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #customer #cutomerexperience #customersuccess #business #cx #cx

 How To Become A Customer Centric Company | Michela Cocco Talks To Engati CX | File Type: audio/mpeg | Duration: 17:43

Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Michela Cocco,  Global Customer Experience & Innovation manager at Nespresso talks about how should businesses define their success and outline what growth they need to achieve their goals, and what metrics should be considered Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #customer #customercentricity #business #cx

 Tips On Overcoming B2B Challenges | John McTigue With Engati CX | File Type: audio/mpeg | Duration: 18:14

Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg John McTigue, B2B Marketing Advisor at the Customer Journey Maestro talks about how drastically CX programs vary from B2B to B2C and if there are any differences or if they are similar. Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #b2b #business #cx #customerexperience #customer

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