E236 | From HelloFresh to Hotjar: Dissecting B2B vs. B2C Retention Strategies with Hotjar's CEO, Mohannad Ali | File Type: audio/mpeg | Duration: 2500
E236 | From HelloFresh to Hotjar: Dissecting B2B vs. B2C Retention Strategies with Hotjar's CEO, Mohannad Ali
E235 | The Lifecycle of Loyalty: Tackling Churn at Critical Stages in the User Journey with Active Campaign's Casey Hill | File Type: audio/mpeg | Duration: 2851
E235 | The Lifecycle of Loyalty: Tackling Churn at Critical Stages in the User Journey with Active Campaign's Casey Hill
E234 | 6 Key User Onboarding Strategies Learned from HubSpot and Wistia with Andrew Capland | File Type: audio/mpeg | Duration: 2585
E234 | 6 Key User Onboarding Strategies Learned from HubSpot and Wistia with Andrew Capland
E233 | Continuous Discovery as a Tool for Product-Market Fit and Churn Reduction with Teresa Torres | File Type: audio/mpeg | Duration: 2673
E233 | Continuous Discovery as a Tool for Product-Market Fit and Churn Reduction with Teresa Torres
E232 | Transforming CS to Drive Sales and Secure Retention in an Economic Downturn with Mixmax's VP of Success, Elliot Kohtz | File Type: audio/mpeg | Duration: 1975
E232 | Transforming CS to Drive Sales and Secure Retention in an Economic Downturn with Mixmax's VP of Success, Elliot Kohtz
E231 | Unlocking Growth: Sofia Quintero's Insights on Product Innovation and Market Fit | File Type: audio/mpeg | Duration: 2989
E231 | Unlocking Growth: Sofia Quintero's Insights on Product Innovation and Market Fit
E230 - A Pivotal Moment for Customer Success: AI, Efficiency, and Innovation with Kristi Faltorusso | File Type: audio/mpeg | Duration: 2701
E230 - A Pivotal Moment for Customer Success: AI, Efficiency, and Innovation with Kristi Faltorusso
E229 | Navigating Customer Success in the Cloud and On-Prem: Insights from Algolia and Alteryx with Jim Schattin | File Type: audio/mpeg | Duration: 2590
E229 | Navigating Customer Success in the Cloud and On-Prem: Insights from Algolia and Alteryx with Jim Schattin
E228 | Driving Engagement: Behavioral Science Insights from Credit Karma and Google with Irrational Labs CEO, Kristen Berman | File Type: audio/mpeg | Duration: 2920
E228 | Driving Engagement: Behavioral Science Insights from Credit Karma and Google with Irrational Labs CEO, Kristen Berman
E227 | Soaring High in Customer Loyalty: Lessons from the Airline Industry with Loyalty Status CEO, Mark Ross-Smith | File Type: audio/mpeg | Duration: 2060
E227 | Soaring High in Customer Loyalty: Lessons from the Airline Industry with Loyalty Status CEO, Mark Ross-Smith
E226 | The Bold Pivot: Dropping Peak Performer's $900K ARR to Start Inferless, with CEO Aishwarya Goel | File Type: audio/mpeg | Duration: 1977
E226 | The Bold Pivot: Dropping Peak Performer's $900K ARR to Start Inferless, with CEO Aishwarya Goel
E225 | Hypercare: Bolt's Secret to Seamless Customer Onboarding with CCO, Shilpi Narang | File Type: audio/mpeg | Duration: 2154
E225 | Hypercare: Bolt's Secret to Seamless Customer Onboarding with CCO, Shilpi Narang
E224 | Bottoms-Up vs Top-Down: The SaaS Model Showdown with Dennis Mortensen | File Type: audio/mpeg | Duration: 2544
E224 | Bottoms-Up vs Top-Down: The SaaS Model Showdown with Dennis Mortensen
E223 | Next-Gen Customer Success: Digital Education as a Key Strategy with Gainsight's Steve Cornwell | File Type: audio/mpeg | Duration: 1815
E223 | Next-Gen Customer Success: Digital Education as a Key Strategy with Gainsight's Steve Cornwell
E222 | Redefining Engagement: The Web 3.0 Approach to Customer Success with Dror Avieli | File Type: audio/mpeg | Duration: 2353
E222 | Redefining Engagement: The Web 3.0 Approach to Customer Success with Dror Avieli