ServiceNow Podcasts show

ServiceNow Podcasts

Summary: ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation! Visit the Now Community forums

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  • Artist: ServiceNow Community Podcasts
  • Copyright: 2022 ServiceNow Community

Podcasts:

 ServiceNow Federal Forum 2022 - Digital Transformation in the Modern Workplace | File Type: audio/mpeg | Duration: 2099

To meet the requirements outlined in the President’s Management Agenda, government organizations must strive to strengthen and empower their workforce. But how do they get there? Hear from this panel of IT leaders from Department of State, Department of Defense Education Activity, and ICF, as they discuss how agencies can adopt hyper-automation technologies to transform the services and systems their employees rely on. See omnystudio.com/listener for privacy information.

 Episode 63: Digital Portfolio Management | File Type: audio/mpeg | Duration: 1977

In this episode, product manager Caitlin Morse and development lead Justin Hardin talk about Digital Portfolio Management (DPM), a new way to manage your company’s apps and digital services. This episode covers: Overview of DPM Enterprise and personal portfolios KPIs to monitor your apps and services Getting started Scaling up Plans for the future For more information, see: Product documentation: Digital Portfolio Management Video: Digital Portfolio Management overview Digital Services Forum Your feedback helps us serve you better – please leave us a comment! Subscribe to iTunes See omnystudio.com/listener for privacy information.

 Now Learning | File Type: audio/mpeg | Duration: 916

In this episode, we will discuss how Now Learning’s courses and certification programs can help you build your expertise and advance your career. Amanda Johnson, a member of the ServiceNow Training and Certification Organization and Master Technical Curriculum Developer, provides us with insights into every phase of certification and training. The Customer Connection podcast helps you learn the implementation and adoption of the ServiceNow platform. This show is led by a Customer Experience Expert and Director of Customer Workflows, Jerry Campbell, and the Portfolio Managers, Gareth Millwood and Nick Derbawka. Key highlights of the Episode: 04:20 Importance of the training and certification 08:14 How to structure and design your training 10:31 What point is training effective for the customer To learn more about the implementation and adoption of the ServiceNow Platform, subscribe to the Customer Connection Podcast on Apple Podcasts or wherever you listen to podcasts. For feedback, send us an email at cutomerconnection@servicenow.com. See omnystudio.com/listener for privacy information.

 ServiceNow Federal Forum 2022 Keynote | File Type: audio/mpeg | Duration: 1219

It’s time to transform the future of work. The ServiceNow Platform delivers interoperability across the enterprise, applies hyper-automation, and modernizes legacy systems to strengthen and empower the Federal workforce. Hear from Kevin Haverty, Chief Revenue Officer, ServiceNow as he kicks off ServiceNow Federal Forum 2022. See omnystudio.com/listener for privacy information.

 Making Financial Advisors Shine: The War For Talent | File Type: audio/mpeg | Duration: 1112

Wealth and Asset Management firms are facing a shortage of key talent, making attracting and retaining the best and brightest people, a key management issue. Join John Almeida, Global Head of Wealth and Asset Management at ServiceNow, and Kerry Gross, Director of Research Intelligence at Arizent, as they share highlights from new research discussing how wealth and asset management firms can make their teams more attractive by digitally transforming operations to integrate front-to-back-office workflows and using state-of-the-art tools that eliminate manual processes and repetitive paperwork. See omnystudio.com/listener for privacy information.

 Career Conversation with Jace Benson - Side Projects | File Type: audio/mpeg | Duration: 1912

One of the things that sets apart ordinary from extraordinary devs is the side projects they involve themselves with. Some may choose to learn a new language to satisfy a solve a personal interest, others may construct a server farm in their home to learn more about networking. Whatever the case, the outcome is almost always a direct benefit to their future career. Today's guest is going to share with us some of his personal projects and how they have affected him. Topics 00:00 Welcome/Introduction 04:23 Superhero power 05:29 How Jace got started with ServiceNow 07:44 news.jace.pro 13:29 Jamstack 15:33 News with Jace 22:14 Lessons learned 27:32 Words of advice 29:30 Contact info 30:19 Outro Links LinkedIn Blog Twitter Check out the other ServiceNow podcasts. See omnystudio.com/listener for privacy information.

 For Zero Trust, You're Not Starting at Zero: Building on Past Security Efforts to Drive Toward Zero Trust | File Type: audio/mpeg | Duration: 1039

Mike Rohde, Deputy CISO – Federal at ServiceNow, and Troy Schneider, President at GovExec 360, discuss how agencies should plot out their Zero Trust journey based on understanding their starting point. They discuss the importance of inventory, visibility, and interaction in realizing the promise of Zero Trust. See omnystudio.com/listener for privacy information.

 Get certified on us! | File Type: audio/mpeg | Duration: 443

In this episode, your co-hosts chat with Will Giammona, Senior Director Certification and Recognition Programs at ServiceNow. Will joins us to tell you about starting your path to certification by signing up for the ServiceNow Fundamentals On-Demand Course, complimentary with the Certified System Administrator Exam Voucher until August 31st, 2022. Don’t miss out on this great opportunity to grow your ServiceNow skills and advance your career. See omnystudio.com/listener for privacy information.

 Federal Tech Talk - Digital Transformation Playbook | File Type: audio/mpeg | Duration: 3481

Many Navy stakeholders and business units have unique issues or gaps that are not sufficiently supported by current or existing functionality, including the need for timely and relevant insights and data. Situations like these call for rapid development of focused, data-driven metrics and visualizations. The Navy would benefit from a more clearly defined process by which business units can incubate and execute digital solutions.  Hear Captain Mike ""Moe"" O'Leary, Chief Digital Transformation Officer, Chief of Naval Operations Office, and Alex Beachy, Account Executive, ServiceNow, discuss mission-focused app development for US Navy stakeholders and business units. See omnystudio.com/listener for privacy information.

 NextGen Program with Tracy Miller | File Type: audio/mpeg | Duration: 1495

We all know the ServiceNow ecosystem needs more developers and admins. Well, this time I talk to someone to share information about a program that can change the lives of your friends and family. Topics 00:00 Welcome and introductions 02:46 NextGen program overview 05:48 Program structure 08:51 Approach 12:24 Communities 13:27 Resources 14:59 Listener action item 16:14 Backgrounds 19:54 A little history 20:52 Instructors 22:13 Contact info 23:26 Outro Links Email tracy.miller@servicenow.com NextGen Program application NextGen Email nextgen@servicenow.com LinkedIn Check out the other ServiceNow podcasts. See omnystudio.com/listener for privacy information.

 Digitizing the Mission | File Type: audio/mpeg | Duration: 2802

Across the DoD, organizations are looking for ways to improve efficiency in all kinds of tasks, from the mundane to the mission critical. Hear from tech leaders about their successes and challenges modernizing how work gets done. Featured Speakers: Dave McDonald, CIO, NCTAMS Frank Hudson, Chief Technology/Data Officer, PACAF Col Peter Chiou, Chief, Integrated Warfighting Network, USAF LTC Woody Caulder, INDOPACOM Moderated by: Kevin Brooks, Field CTO and Executive Strategist – Defense and National Security, ServiceNow See omnystudio.com/listener for privacy information.

 Roadmap to Successful CSM Implementation | File Type: audio/mpeg | Duration: 1391

Whitney Anderson, a customer care vendor manager, and Terrance Pleasant, a CX project manager, talk to us about the overall implementation process of ServiceNow’s Customer Service Module (CSM).    The Customer Connection podcast helps you learn the implementation and adoption of the ServiceNow platform. This show is led by a Customer Experience Expert and Director of Customer Workflows, Jerry Campbell, and the Portfolio Managers, Gareth Millwood and Nick Derbawka.    Key highlights of the Episode:  06:56 - ServiceNow CSM implementation  10:20 - The Medallia integration and its customization  13:41 - The customer service portal and 3CLogic implementations  18:39 - Instant wins after the implementation    To learn more about the implementation and adoption of the ServiceNow Platform, subscribe to the Customer Connection Podcast on Apple Podcasts or wherever you listen to podcasts. For feedback, please send us an email at customerconnection@servicenow.com.  See omnystudio.com/listener for privacy information.

 Operational Technology Management - Connecting Your Ecosystem with a System of Action | File Type: audio/mpeg | Duration: 1551

Operational technology supporting Industrial Control Systems challenges traditional operations management teams. To support modernization efforts, operators need visibility into their OT and ICS environments. Having this visibility helps them create upgrade paths of supporting hardware and software. More importantly this data helps them determine when devices have vulnerabilities that increase their environment risk posture and provides a path toward mitigation. This session, presented by Bill Musson, Advisory Solution Consultant, ServiceNow, provides an understanding of OT & ICS environments and how the ServiceNow platform in conjunction with our operational technology capabilities provides solutions which enable customers to operate efficiently and proactively manage their environments.  See omnystudio.com/listener for privacy information.

 Career Conversation with Mark Scott - Your Resume | File Type: audio/mpeg | Duration: 2525

Often times, the first thing a potential employer learns about you is by looking at your resume. In this episode, I'm joined by a special guest to discuss some basic ways to make your resume more effective. Topics 00:00 Welcome/Introduction 01:25 Starting with the basics 10:43 Does it belong? 19:25 Source material 25:54 Not a lot of experience 29:03 What are the goals 32:27 Social media 40:04 Contact info 40:33 Outro Links Sample resume LinkedIn Twitter YouTube Check out the other ServiceNow podcasts. See omnystudio.com/listener for privacy information.

 With ServiceNow, the sky's the limit | File Type: audio/mpeg | Duration: 858

In this episode, your co-hosts chat with Ken Sheridan – a ServiceNow employee – who leveraged Now Learning and the ServiceNow Community to get him from the Marine Corps to becoming a Senior Software Development Engineer at ServiceNow. See omnystudio.com/listener for privacy information.

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