Summary: A Podcast dedicated to topics impacting the world of connected commerce & consumer centric solutions for banking to retail and all the payments and Fintech in between
In this special episode of COMMERCE NOW, Elliot Maras, editor from Kiosk Marketplace and Matt Redwood, Director of Advanced Self-Service Solutions at Diebold Nixdorf discuss the continuation of innovation in retail self-service and how self-service can offer a better customer experience.
In this special episode of COMMERCE NOW, we dive into the 25 year partnership Diebold Nixdorf has with America First Credit Union. Manish Choudhary the Sr. Vice President, Software for DN talks about how important connected commerce remains for banks and credit Unions.
In this Special Podcast Zebra Technologies and Diebold Nixdorf come together to discuss how retail is being disrupted on multiple fronts while trying to meet demanding consumer expectations. Retailers need to simultaneously transform their it landscape ensure high availability, align well-orchestrated staff processes and offer the ultimate consumer experience across all channels all while trying to keep profitable.
In this episode of COMMERCE NOW we discuss how retailers need, now more than ever before, more modular and flexible software, services and systems when selecting their self-service partners.
In this special episode of COMMERCE NOW we team up wiht APIs Unplugged podcast to discuss using APIs to succeed as an incumbent in a disrupted fintech space.
In this episode of COMMERCE NOW we discuss fuel and convenience and how things have changed and continue to change and what fuel and convenience retailers need to do to keep up with these changes.
In this special episode, COMMERCE NOW teams up with Kiosk Marketplace to discuss Self-Service Kiosks and how they are quickly becoming ubiquitous with museums and airports using them for years and McDonald’s successful push in the QSRs industry. Now add the convergence of consumer preference for self-service, COVID related avoidance of human to human interaction and retailers automating tasks to free staff for more involved duties and you have self-service kiosks truly hitting its stride.
Consumers and retail staff alike expect an always-on retail environment with always available self-service. In this podcast, we will discuss what retailers can do to provide always-on availability in a complex retail world.
We're living at the speed of digital banking these days, and the pandemic seems to be pushing the gas pedal to the floor. While the banking industry needs to continue to embrace digital banking, they also need to be mindful of how far to swing the pendulum to ensure they've got that equilibrium between what's best for the consumer and best for the bottom line.
What Can Financial Institutions Learn from Retailers
In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their consumer journey's as quickly as possible.
In honor of International Podcast Day, enjoy a blast from the past. Back to 2018 when COMMERCE NOW podcast began. Self-service checkout technology is transforming the way Americans think about customer service.
In the midst of the COVID-19 pandemic, we've experienced a major shift in the industry dynamics that will fundamentally alter the economics of the financial industry and require changes in how banks and credit unions interact with their customers moving forward. On this episode we will cover how best to stabilize operations in order to take control of and execute your business continuity plan, establish a plan of action with vendors and partners, and continuously assessing your execution plans.
On this episode of COMMERCE NOW, you will hear from Diebold Nixdorf CMO Devon Watson, who recently was a guest on the Stacking Benjamins podcast. Devon spoke with Joe Saul-Sehy, and was on their Friday FinTech segment, where they discussed the hottest new tech hitting your wallet, and the merchants you'll someday shop with again.
On this episode of COMMERCE NOW we will discuss how DN can help FI’s adapt and provide new – or maybe not so new technologies to help with how consumer behavior is changing.