The Online Fraudcast with Brett Johnson & Karisse Hendrick show

The Online Fraudcast with Brett Johnson & Karisse Hendrick

Summary: Brett Johnson and Karisse Hendrick are both anti-cybercrime experts. But, with very different experiences. Karisse has worked with hundreds of the World's largest e-commerce and mobile companies to help them prevent payment fraud and other threats to their bottom line and customers. Brett, started his journey as an online fraudster, creating the first darknet forum for buying & selling credit cards and was responsible for creating the criminal enterprise that commits identity theft, credit card fraud and many other online scams. But, after landing on the Secret Service's Most Wanted List and serving his time, he's been reformed and now dedicated his career to helping consumers and online companies prevent fraud from people he used to be.

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Podcasts:

 Episode 30: The Online Fraudcast Closes | File Type: audio/mpeg | Duration: 689

All good things come to an end, Brett and Karisse have delivered an amazing show discussing merchant fraud for over two years. Today the show goes dark as both Brett and Karisse pursue new projects which continue the good fight. On this episode we thank our listeners for tuning in and let everyone know where they can find us. Karisse will soon be launching the Fraudology Podcast which deals mainly with Card Not Present Fraud. It will be available on all major podcast platforms with an estimated arrival the week of August 6. You can also find Karisse Hendrick direct on Linkedin. Brett will be launching The Unethical Life Podcast and YouTube channel in mid August. No one says they want to grow up to be a bad person. The Unethical Life Podcast examines what leads someone to a morally bankrupt life and how that person may or may not overcome it. The Unethical Life YouTube Channel will address the problems of our world today with short video segments. Brett Johnson can be contacted at gollum@anglerphish.com or direct on Linkedin. Karisse and Brett wish to thank all of the listeners and promise to continue providing engaging, entertaining, and educational content on their respective channels and will continue fighting to make the world a better place. Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 29: A Fraudcast Poo-Pourri of Police, Politics, Polo, and Protests...and eBay | File Type: audio/mpeg | Duration: 3312

A New Brett Johnson Solo Fraudcast! Today's episode starts with a politically packed FakeNews Report discussing Defunding the Police (Hint: I'm Against It), and how groups gathering are portrayed differently by the media. From there we, that's the Royal "We", meaning ME discuss the recent news of several former eBay higher-ups, including the former CEO, of terrorizing innocent people. I then interview Polo G, an owner of a refund fraud channel on Telegram. Much like my previous interview with a criminal, this one didn't want his voice recorded, so.... Finally, we end the show with a serious edition of The Unethical Life commenting about the ongoing events in Seattle. Thank you for listening to the Online Fraudcast! Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 28: Ask Karisse Anything | File Type: audio/mpeg | Duration: 3164

Because the eCommerce fraud prevention industry is quickly emerging, with most information not publicly available, merchants often reach out to Karisse with questions, when they don't know who else to ask. On today's episode, she answers a few recent questions including: How do you think a risk team should measure success? What abuse are you seeing with 3DS 2.x, i.e. the versions that comply with SCA in Europe?    What fraud methods should our company consider when we launch BOPIS (Buy Online Pickup In-Store)? What's the best way to calculate chargeback metrics & KPIs? If you have a question you'd like to ask Karisse for the next episode of AKA, send it to: info@chargelyticsconsulting.com . As always, names & company names will be kept confidential. Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 27: Trust and Safety | File Type: audio/mpeg | Duration: 3181

Trust and Safety Teams. A simple idea, but not so simple in practice. Brett and Karisse discuss the idea of Trust and Safety Teams before talking about how platforms like Twitter and Facebook handle Trust and Safety when faced with a highly divisive political environment. Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 26: Fraud with Friends: Jacqueline Hart at Patreon | File Type: audio/mpeg | Duration: 2948

Jacqueline Hart has been fighting online fraud for almost 20 years. From the very early years of PayPal, to Payment Service Processors like TSYS and Ingenico, to going over to the merchant side of fraud at Paddy Power BetFair in the UK to now, overseeing Trust & Safety at Patreon, a popular digital platform allowing online creators to accept payments from their fans, or patrons.  This diverse experience lends itself to her holistic view of payments and fraud, as well as adopting a more "Trust & Safety approach", where payment fraud is only one of her team's many concerns and responsibilities.  In this episode, you'll learn about some of her most memorable experiences, the philosophy that has lead Patreon to rise quickly, despite the "risky" nature of some user behavior and the best career advice she's been given Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 25: Cybercrime's Future: A Telegram One-Act Play | File Type: audio/mpeg | Duration: 2837

What does the Future of Cybercrime Look Like? Find out in this solo Brett Johnson episode. Brett interviews a well-respected cybercriminal who owns several Telegram Channels. But there is a catch. The guy refuses to have his voice heard and will only communicate by text. For our listeners and because Brett Johnson is THAT guy? Brett plays the part of the criminal in what promises to be one of the most interesting, educational, entertaining, and enlightening podcast interviews of the year. Also featuring a new Fake News Report Segment. The Unethical Life Segment will Return with the next solo episode. Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 24: To 3D Secure or Not? For Merchants That is the Question | File Type: audio/mpeg | Duration: 3262

3D Secure is a payer authentication, a security protocol that helps to prevent fraud in online credit and debit card transactions. Credit card thieves worry about it. Many merchants haven't adopted it. Brett and Karisse discuss what it is and what it means in the fight to protect against credit card fraud that merchants face every day. Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 23: Merchant Advice to Combat Refund Fraud | File Type: audio/mpeg | Duration: 2674

Karisse follows up on our recent podcast about Refund Fraud with a solo episode.giving advice to the merchants being victimized. Want to know what your company can do to stop one of the fasted growing forms of fraud? Listen to this episode and find out! Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 22: Why Cybercrime Succeeds - A Look at Dell and the Paycheck Protection Program | File Type: audio/mpeg | Duration: 2980

It isn't always the skill of the criminal which determines if an online crime is successful. A lot of the time it is the decided lack of skill of the target. In this episode Brett discusses the ease of defrauding the US Government's Stimulus program. Another example he cites is Dell which has been open to the same fraud technique for nearly two decades. But that's not all. Brett visits the AIO Crime Channel on Telegram--One of the best Telegram has to offer and chats with the fellows. The Fake News Segment discusses the links between Brett's Grandfather and President Donald Trump. And we round things out with another great Unethical Life segment which breaks down successful shoplifting as well as alternate uses for leaf blowers. It's a loaded episode not to be missed! Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 21: Refund Fraud - Connecting Consumers to Organized Crime | File Type: audio/mpeg | Duration: 3132

Refund Fraud redefined Organized Cybercrime as we know it. Criminal profit huge amount of money claiming items never arrived. Covid19 leaves millions unemployed and an economy destroyed. How do the two mix? Brett and Karisse tell you all about the crime which is decimating retail everywhere. Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 20: We're not all OK.....and that's OK | File Type: audio/mpeg | Duration: 2137

With over 30 million people in the US claiming unemployment, several e-commerce companies announcing vast reductions in sales and massive layoff, and other companies being so busy that their employees can barely take a day off and online fraud increasing at a rapid rate...fraud fighters all over the world are tired and struggling. Uncertainty is like kryptonite to those who focus on being risk-adverse in their career, and generally throughout their lives. Right now, many of us are not OK. In this episode, Karisse gets personal about her own experience during the international Covid-19 crisis and in earlier times in her career. Sharing her struggles with anxiety, perfectionism, and depression. But, also the resilience and lessons she's learned that have served her well in her career. Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 19: A Criminal's Public Service Announcement | File Type: audio/mpeg | Duration: 2490

Recently Brett was asked what would he say were he to put out a Public Service Announcement? Never Act Out of Desperation was the reply. Find out what he means in this episode. Brett also tests a new segment discussing Fake News in the media and politics. And the Unethical Life segment returns by murdering carrots, getting free restaurant food, evading income taxes, and more. And that ain't all! Turn on, Tune in, or Drop out, but always listen to the Online Fraudcast! Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 18: Unemployment Benefit Fraud | File Type: audio/mpeg | Duration: 2955

Brett and Karisse discuss the massive unemployment benefit fraud which is currently hitting several states during the Coronavirus Pandemic. Recently reported by the United States Secret Service, organized cybercriminals domestic and abroad are stealing identities and filing false unemployment claims mainly in Washington State, Florida, Massachusetts, North Carolina, and Rhode Island, but most states are vulnerable. Find out how and how it's happening and what nyou need to do to protect yourself from this scam. Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 17: 2 Months into Covid 19 - State of Affairs for E-Commerce Fraud | File Type: audio/mpeg | Duration: 3248

It's been 2 months since the US started stay-at-home orders for its citizens. That means, for those in the US and in e-commerce, it's been about 8 months since normalcy. What happens to booming online businesses when a pandemic and international economic crisis hit all at once?  Karisse has spoken to over 100 online merchants during that time and on this episode, shares what they've shared with her (anonymously, of course). Which types of companies have been hit hardest by low sales & high chargebacks? Which verticals are actually hiring right now due to higher than normal volumes? How have these changes impacted online fraud? What types of trends and attacks are different merchants seeing? In this episode, Karisse will answer these questions and several more.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

 Episode 16: Temptation - When Good People Become Desperate | File Type: audio/mpeg | Duration: 2835

36 Million Americans out of work. A 40% decline in GDP. People are scared, desperate, A perfect storm for bad choices. Former US Most Wanted Brett Johnson discusses his personal concerns and worries while reflecting on the possible bad decisions of millions of Americans unable to make ends meet. Also debuting is the Unethical Life segment which deals with the hustler lifestyle of criminals online and off. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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