Retail Gets Real show

Retail Gets Real

Summary: Retail impacts everyone, every day, everywhere. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at

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  • Artist: National Retail Federation
  • Copyright: National Retail Federation


 #191 The Top 100 & Hot 100 Retailers list with Kantar’s Rachel Dalton | File Type: audio/mpeg | Duration: 30:15

Retail Gets Real episode 191: Insights on NRF’s Top 100 and Hot 100 Retailers list

 #180 How the online pharmacy Capsule gained momentum during the pandemic | File Type: audio/mpeg | Duration: 29:12

Retail Gets Real episode 180: Eric Kinariwala, the founder and CEO of Capsule, shares how his personal frustration with the pharmaceutical industry led to rethinking the entire model.

 #179 How to communicate a face covering policy effectively | File Type: audio/mpeg | Duration: 29:45

Retail Gets Real episode 179: Bill Knapp of SKDKnickerbocker shares how retailers can effectively approach their messaging around the requirements of face masks in stores.

 #178 How MahoganyBooks adapted to the pandemic and racial justice movement | File Type: audio/mpeg | Duration: 35:20

Retail Gets Real episode 178: Ramunda and Derrick Young, founders of MahoganyBooks, discuss how their bookstore has become a resource during the coronavirus and how they are meeting the demand for books on racial injustice and inequality.

 #177 Nextdoor CEO Sarah Friar on connecting with neighbors | File Type: audio/mpeg | Duration: 27:43

Retail Gets Real episode 177: Sarah Friar, CEO of Nextdoor, discusses how the social media company is bringing back a sense of local community for residents and businesses both big and small.

 #176 How social values are impacting consumer behavior | File Type: audio/mpeg | Duration: 33:35

Retail Gets Real episode 176: Rachel Bonsignore, a senior consultant at GfK, shares how customers are reacting to companies that take a stand on social issues.

 #175 How Sam’s Club is accelerating innovation during the pandemic and beyond | File Type: audio/mpeg | Duration: 29:34

Retail Gets Real episode 175: Eddie Garcia, SVP and chief product officer at Sam’s Club, on how the company is rapidly adapting to members' changing needs and what the future of retail looks like.

 #174 Checking the consumer pulse during the pandemic | File Type: audio/mpeg | Duration: 36:38

Retail Gets Real episode 174: IBM’s Karl Haller shares consumer behavior insights during the COVID-19 pandemic and what to expect in the future.

 #173 How Crate and Barrel is adapting to new customer needs with CEO Neela Montgomery | File Type: audio/mpeg | Duration: 22:37

Retail Gets Real episode 174: CEO Neela Montgomery discusses Crate and Barrel’s customer strategy, as well challenges during the pandemic and reopening stores.

 #172 How Rothy’s is leading business collaboration for COVID-19 relief | File Type: audio/mpeg | Duration: 26:56

Retail Gets Real episode 172: Saskia van Gendt of Rothy’s shares what the Open Innovation Coalition is doing to help businesses collaborate on COVID-19 relief efforts.

 #171 How KiwiCo activity boxes became a lifeline for parents | File Type: audio/mpeg | Duration: 22:48

Retail Gets Real episode #171: CEO and founder Sandra Oh Lin on KiwiCo’s journey from garage startup to a thriving model for subscription box success. Originally released July 1, 2019.

 #170 Food52 grows community during the pandemic | File Type: audio/mpeg | Duration: 29:20

Retail Gets Real episode 170: How Food52 is making cooking approachable, personal, and fun

 #169 Community first: Spotlight on retail innovation | File Type: audio/mpeg | Duration: 21:59

Retail Gets Real episode 169: How retailers are innovating to help communities in the midst of a pandemic.

 #168 How the health crisis has changed consumer behavior | File Type: audio/mpeg | Duration: 25:22

Retail Gets Real episode 168: NRF’s Katherine Cullen talks about how consumer trends are changing in the midst of the coronavirus pandemic and how retailers can adapt to new behaviors.

 #167 Inside innovation at LEGO | File Type: audio/mpeg | Duration: 27:48

Retail Gets Real episode 167: Martin Urrutia, Head of Global Retail Innovation at LEGO, shares how the company is pushing innovation and fun in their retail experiences from their flagship stores down to mall locations.


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