Dose of Leadership with Richard Rierson | Authentic & Courageous Leadership Development

Mark Miller began writing about a decade ago when he was fortunate to team up with Ken Blanchard to write The Secret: What Great Leaders Know and Do. In 2011 Mark released The Secret of Teams outlining the key principles that enable some teams to outperform the all the rest. Great Leaders Grow: Becoming a Leader for Life came next in 2011. His upcoming book, The Heart of Leadership is scheduled for release in the fall of 2013. In addition to writing, Mark really loves speaking to leaders. Over the years, he has traveled extensively around the world teaching for numerous international organizations. His theme is always the same: encouraging and equipping leaders. Mark also sells chicken. He started his Chick-fil-A career working as an hourly team member back in 1977. In 1978, he joined the corporate staff working in the warehouse and mailroom. Since then, he has provided leadership for Corporate Communications, Field Operations, Quality and Customer Satisfaction, Training and Development. Today he serves as the Vice President for Organizational Effectiveness. During his time with Chick-fil-A, annual sales have grown to over $5 billion and the company now has more than 1,700 restaurants in 39 states and the District of Columbia. You can check out Mark's Blog here: greatleadersserve.org

This is the recording of Week-1: Recorded on 9-21-2013 We covered Law #1: Law of Intentionality

Jessie Jane Duff is on the Organizing Committee for Concerned Veterans for America. Jessie served 20 years on active duty in the U.S. Marine Corps and retired a Gunnery Sergeant. Along with multiple overseas deployments and combat related exercises, she provided logistical support to combat arms and wing units throughout her career, including Desert Storm and the Iraq/Afghanistan wars. In a collateral duty, Jessie served on the Executive Staff as the Equal Opportunity Advisor to the Commander of Marine Forces Pacific, the largest operational command in the Marine Corps prior to her retirement. She completed her career as a Motor Transport Operations Chief at Ft. Leonard Wood, Missouri. Jessie’s personal awards include three Navy and Marine Corps Commendation Medals, four Navy and Marine Corps Achievement Medals, and two National Defense Medals in addition to various awards for excellence during her time on active duty. In 2009-2012, Jessie was the spokesperson for Military Voting Rights USA, a national network dedicated to ensure active duty military voters have their votes cast and counted on time. She made national media appearances and advocated for timely and expedited mail delivery of ballots to American service men and women stationed overseas. Jessie testified before Congress’ Elections Subcommittee, Committee on House Administration based on her first-hand experience and concerns about voting rights for active duty military overseas personnel. She also was a highly visible advocate for Military and Overseas Empowerment Act (MOVE Act), which became federal law the same year. In 2005-2006, Jessie was Chairman for Americans for Dr. Rice, a national political 527 focused on Secretary of State Condoleezza Rice and her political future. As Chairman, she traveled extensively to numerous state party conventions and provided political analysis for Fox News, “Fox and Friends,” MSNBC’s “Hardball with Chris Matthews,” and CNN’s “The Situation Room.” Jessie currently works as an independent consultant in the cyber security industry. She has a Bachelor Science degree in Business Management and is a member of Disabled American Veterans, The John Carroll Society, Women in Defense, and Woman Marines Association.

Taylor Vogt is a business coach. But he's not going to help you with business plans, strategies, or logistics. There are plenty of people offering great advice covering those topics. He helps you with something different, but of equal importance to a solid business plan. That is the business mindset. Here's why this is critical. All the time people start businesses and work out all the logistics. On paper, their businesses should be thriving, but many aren't. What they're missing is the business mindset. They don't have their head in the game, and so no matter how great their business plan is, their business won't grow, because they aren't growing. Taylor helps you overcome limiting beliefs, self-sabotage, and lack of clarity when it comes to your business. He helps you grow and be certain that the business plan you're implementing is right for you.

T. T. "Mitch" Mitchell has been in healthcare for over 25 years. For eighteen years he worked in various healthcare organizations; seventeen of those years at some type of management level. He's worked for a physician billing company, a federally qualified health center, and three hospitals. At two of those hospitals he was also the revenue officer and charge master coordinator, and at his last facility, he was also the corporate compliance officer. With all the time spent in management, Mr. Mitchell learned the leadership and management skills that helps motivate others to help reach organizational goals, and with his unique position in healthcare, he also understands that this is a diverse world, where each person has even the subtlest of differences, and that every person deserves to be treated fairly. T. T. Mitchell Consulting, Inc, based in the Syracuse, NY area, was founded in 2001 to help healthcare organizations with their financial issues as they pertained to the revenue cycle. By providing charge master services, both long term and short term, clients have seen multi-million dollar improvements on their revenue and cash. For one hospital in particular, over the course of a year daily revenue increased from $1.9 million a day to $3.9 million a day, more than a 100% increase in revenue per day and for the year. At the same time, he began doing presentations, company trainings, seminars and speaking engagements on the topics of leadership, management, diversity, customer service, and motivation for both health care and non health care organizations, as well as presentations to healthcare organizations on a multitude of healthcare financial topics. One special presentation was held in front of almost 200 management level leaders of a large university hospital on the topic of Succession Planning for Women and Minorities. He also provides executive coaching to individuals and organizations. Along with those successes, there's his first book, Embrace The Lead, on leadership and management, his second book called Using Your Website As A Marketing Tool, a weekly email newsletter, as well as numerous articles either written by him, or with quotes from him, that have appeared in magazines and online publications across the country on a myriad of topics. Mr. Mitchell is a three term and current president of the Mid York Medical Accounts Management Association, which is the New York state chapter of the American Association of Healthcare Administrative Management, and is still on the board (also publishes the newsletter and manages their website). He serves as a member of the board of directors forARISE Inc (presently the finance committee chairperson), an organization which assists those with physical and developmental disabilities to live independently within the local community. He is a member and board member of the Professional Consultant's Association of Central New York, where he also manages their website and writes the monthly newsletter, the Greater Liverpool Chamber of Commerce, is listed as a consultant with the the National Minority Aids Council, and is on the editorial board of Aspen Publishers. As a professional speaker, Mr. Mitchell has traveled throughout the Northeast, giving presentations health care finance issues, leadership and management, diversity, motivation, and social media.  

Frederick W. Smith is chairman and chief executive officer of FedEx Corporation, a $44-billion global transportation, business services and logistics company. Smith is responsible for providing strategic direction for all FedEx Corporation operating companies, including FedEx Services, FedEx Express, FedEx Ground and FedEx Freight. FedEx serves more than 220 countries and territories with operations that include 660 aircraft and over 90,000 vehicles. More than 300,000 team members worldwide handle more than 10 million shipments each business day.  Since founding FedEx in 1971, Smith has been an active proponent of regulatory reform, free trade and "open skies agreements" for aviation around the world.  Most recently, he has advocated for vehicle energy-efficiency standards and a national energy policy. FedEx has continued to strengthen its industry leadership over the past 40 years, and has been widely acknowledged for its commitment to total quality service. FedEx Express was the first service company to win the Malcolm Baldrige National Quality Award in 1990. FedEx has consistently been ranked on FORTUNE magazine’s industry lists, including “World’s Most Admired Companies,” “100 Best Companies to Work For” and is on FORTUNE’s “Blue Ribbon Companies List Smith is co-chairman of the Energy Security Leadership Council, a Trustee for the United States Council for International Business and a member of the Business Roundtable.  He served as chairman of the U.S.-China Business Council and is co-chairman of the French-American Business Council. Smith has served on the boards of several large public companies and the St. Jude Children's Research Hospital and Mayo Foundation Boards. He was formerly chairman of the Board of Governors for the International Air Transport Association and the U.S. Air Transport Association. Smith has received numerous civic, academic and business awards including the Global Leadership Award from the U.S—India Business Council, the George C. Marshall Foundation Award; and the Circle of Honor Award from the Congressional Medal of Honor Foundation. In addition, Smith is a member of the Aviation Hall of Fame, served as co-chairman of both the U.S. World War II Memorial Project and the campaign for the National Museum of the Marine Corps. and was named a top CEO by both BARRON’S magazine and CHIEF EXECUTIVE magazine. Born in 1944 in Marks, Miss., Smith attended Yale University, where he earned a B.A. in 1966. Smith served as an officer in the U.S. Marine Corps from 1966-1970.

Ed DeCost is an executive coach with vast real-world corporate experience.  Ed has influenced the lives of thousands of executives worldwide, from young professionals to top executives of Fortune 500 companies. Ed’s coaching – one-on-one as well as his online group programs - help his clients master the power of intentionality so that they establish control of their purpose and their calendars in order to become the best possible version of themselves. He currently serves as one of the faculty members in best-selling author John C. Maxwell’s Maxwell Leadership Development Program.  Ed has a B.S. in Mechanical Engineering from West Virginia University as well as Master’s Degree in International Management and MBA from the University of Texas.  Ed is also an adjunct faculty member in WVU’s College of Business and Economics, teaching Professional Selling and Entrepreneurship. A Boston native and diehard fan of the Boston Red Sox, Ed lives in the rolling hills of West Virginia with his wife Linda and three children. To learn more about Ed, visit EdDeCosta.com.

Amber Barno is a conservative writer and commentator. Her articles have been published in various news sites such as The Daily Caller, The Commentator, Concerned Veterans for America, and The Examiner with topics that include national security, military, politics, women’s issues, and veteran’s issues. Amber has been featured on TV and radio programs including Fox News, America Live with Megyn Kelly, Fox and Friends, Real News on The Blaze TV, ABC News, The Blaze Radio, The David Webb Show, Wilkow Majority, The Ernie Brown Show and co-hosted USAA’s annual Veterans Day celebration. Amber served in the United States Army as an OH58D Kiowa Warrior helicopter pilot for almost eight years.  She served in combat during deployments to Iraq for Operation Iraqi Freedom and Afghanistan for Operation Enduring Freedom. During her service as a pilot, she earned the title of Pilot-in-Command and Air Mission Commander. Amber has extensive experience in security and reconnaissance operations. Amber is a graduate of Eastern Kentucky University with a Master of Science in Safety, Security, and Emergency Management with a specialization and a graduate certificate in Homeland Security. Additionally, Amber has researched terrorism events and contributed data to the Global Terrorism Database at the National Consortium for the Study of Terrorism and Responses to Terrorism.  Amber has taught at the graduate school level and is on the Board of Directors at the Tennessee World Affairs Council in Nashville, Tennessee where she helps promote educational awareness and advancement of international issues to local schools and the community. Amber has a Bachelor of Science in Professional Aeronautics with a minor in Management from Embry Riddle Aeronautical University. Visit Amber's Website: amberbarno.com

Stephen M.R. Covey is the New York Times and #1 Wall Street Journal bestselling author of The SPEED of Trust, and co-author of the #1 Amazon bestseller Smart Trust. He is the former CEO of Covey Leadership Center, which under his stewardship became the largest leadership development company in the world. Stephen personally led the strategy that propelled his father’s book, Dr. Stephen R. Covey’s The 7 Habits of Highly Effective People, to become one of the two most influential business books of the 20th century, according to CEO Magazine. As President and CEO, Stephen nearly doubled revenues while increasing profits by 12 times. During that period, the company expanded throughout the world into over 40 countries, greatly increasing the value of the brand and enterprise. The company was valued at $2.4 million when Stephen was named CEO and, within three years, he had grown shareholder value to $160 million in a merger he orchestrated with then Franklin Quest to form FranklinCovey. A Harvard MBA, Stephen co-founded his own boutique firm—CoveyLink—which is a learning and consulting practice focused on enabling leaders and organizations to increase and leverage trust to achieve superior performance. Stephen recently merged CoveyLink back with FranklinCovey again, forming the Global Speed of Trust Practice, where Stephen serves as Global Practice Leader.

Mike Henry Sr. is Vice President of Operations for SageNet, a network technology service provider based on Tulsa, OK. He is also the founder and Chief Instigator of the Lead Change Group, a global community of leadership development professionals dedicated to instigating a leadership revolution by applying character-based leadership to make a positive difference. Mike helps leaders at all levels gain perspective and accept responsibility, both for themselves and for the impact they can make in an organization or a community.  He speaks, consults and coaches individuals and groups to lead through relationships regardless of their position or power in an organization.  Mike loves to mobilize and energize leaders to lead from who they are – to develop and appreciate their character as the source and foundation for their leadership. And Mike enjoys connecting people through social media or face to face.  Take a minute and connect: Website: http://leadchangegroup.com/members/mike | Twitter: @mikehenrysr Linkedin: www.linkedin.com/in/mikehenrysr

Lionel Nowell serves on the Board of Directors of Bank of America Corporation where he is on the Audit and Governance committees, American Electric Power Company where he is a member of the Audit (Chairman), Governance, Executive, Finance, and Policy committees, and Reynolds American Inc. where he is a member of the Audit committee. Additionally, Mr. Nowell resides on the Dean’s Advisory Board at The Ohio State University Fisher College of Business, and is a member of the American Institute of Certified Public Accountants, and the Ohio Society of CPAs. Mr. Nowell retired in May 2009 as Senior Vice President and Treasurer of PepsiCo, a position he assumed in August 2001. In this role, Mr. Nowell was responsible for PepsiCo’s worldwide corporate treasury function, including debt and investment activities, capital markets strategies, foreign exchange, insurance and pensions. Previously Mr. Nowell was Chief Financial Officer for The Pepsi Bottling Group (PBG), a position he assumed in 2000. Before PBG, he was PepsiCo’s Controller. Mr. Nowell joined PepsiCo from RJR Nabisco, Inc., where he was Senior Vice President, Strategy and Business Development. At RJR Nabisco he played an active role in developing successful strategies to dramatically build shareholder value, including the sale of the company’s international business unit, and spin off of its snack food business. From 1991 to 1998 Mr. Nowell held a variety of senior financial roles at the Pillsbury division of Diageo PLC, including Chief Financial Officer of its Pillsbury North America, Pillsbury Foodservice, and Haagen-Dazs divisions. He also served as Vice President and Controller of the Pillsbury Company, and Vice President of Internal Audit.  Prior to joining Pillsbury, Mr. Nowell spent eight years as a finance executive at Pizza Hut, which at the time was a division of PepsiCo. Mr. Nowell is author of the self-help book entitled “You Are Better Than Your Best”. He was selected in 2010 as one of the top 100 diverse board candidates, is a Certified Public Accountant (CPA), and received his undergraduate degree in Business Administration from The Ohio State University.

Josh Isaak is the consummate entrepreneur who understands that common sense, authentic leadership is at the core of any successful business. Josh started his first business while he was going to university, offering residential house painting services to homeowners in Langley, British Columbia. He grew that business to 17 employees before deciding to drop out of the Bachelor of Business Administration Degree program at his school. Since then he's tried out other business sectors such as recruiting, outdoor living and even had a few failed startup attempts. At 26, he decided to approach the online software world and has started up two SaaS businesses. He currently is the Co-Founder and CEO of MySky (getmysky.com). In this podcast Josh highlights his experience of working with Dane Maxwell & Andy Drish with The Foundation. He gives us a behind the scenes look at what is was like to be a part of The Foundation & highlights the concepts of: Idea Extraction. Finding customers "pain points". How he developed relationships with his clients and using their money to finance his project. Procrastination and how to get off-center and focus on the right things. The "bi-polar" journey of being an entrepreneur. How to remain focused on your "big why" to stay grounded. Finding purpose is the key to success.

Tim Marks is a co-founder of LIFE and the bestselling author of Voyage of a Viking and Confidence of a Champion. As a business leader, Christian, husband, and father, Tim speaks on business stages across North America every year to tens of thousands of people.  He is a recognized expert in building successful leadership communities and he is a sought after business mentor and life coach. Tim's story is one of overcoming personal setbacks to eventually achieving tremendous success.  While working his way through night-school to become an engineer, Tim's dreams of financial freedom inspired him to start his own real-estate business.  In a short period of time, he had amassed a collection of thirty-three rental homes with the goal of creating residual income. Although his plan at first seemed to be working, his fortunes reversed dramatically; Tim learned that he was over one-million dollars in debt and was going backwards over $15,000 in cash-flow per month.  Fighting to stay financially afloat, he began aggressively building a business leadership community. In a record-setting thirty-one months, he grew and developed his business into a seven-figure annual income. Tim makes his home in Florida with his wife Amy and their four children. Learn more about Tim's business LIFE. Check out Tim's books:      

John Mattone is widely regarded as one of the most influential leadership and talent management authorities in the world. John Mattone is a Game-Changer. He is the man current and future Fortune 500 leaders turn to for game-changing insights and the keys to unlocking their full potential, sharpening and strengthening their leadership thinking and execution, and preparing them and their organization's to compete and thrive in a global economy. John is recognized by the prestigious Thinkers50 as one of the world's leading management thinkers and by Leadership Excellence Magazine as one of the top independent leadership consultants, executive coaches and speakers in the world. His work is featured in The Wall Street Journal, Fast Company, The Huffington Post, CEO Magazine, CLO Magazine, CIO Magazine, and other respected global news outlets. He is a trusted advisor and coach to some of the world’s leading organizations and brands including The CIA, The EPA, FedEx, AgFirst Farm Credit Bank, and Navy Federal Credit Union. John is a powerful keynote and session presenter, delivering practical, content-rich, research-based programs that immediately engage his audience. He has addressed more than 500,000 people in over 2000 speeches and seminars throughout the USA, Canada and around the world. John has over 30 years’ experience in the fields of leadership development and human capital management, as an entrepreneur who has built two successful leadership consulting firms, and as executive of a multi-million dollar consulting firm. He is a noted leading researcher and author known throughout the Fortune 500 as a cutting edge thinker in the areas of leadership development and talent management. Check out John's Website: JohnMattonePartners Author of Seven Books: 1. Positive Performance Management: A Guide to "Win/Win" Reviews 2. Success Yourself: Using the Enneagram to Unleash Your Personal and Professional Potential 3. Talent Leadership: A Proven Method for Identifying & Developing High-Potential Employees  4. Powerful Executive Coaching: A Roadmap to Unleashing Greatness in Your Leaders 5. Powerful Performance Management: The Leader as Coach 6. Succession Planning & Management: How to Identify & Develop Leaders 7. Intelligent Leadership: What You Need to Know to Unlock Your Full Potential

Bob Burg shares information on topics vital to the success of today’s businessperson. He speaks for corporations and associations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. Bob regularly addresses audiences ranging in size from 50 to 16,000 — sharing the platform with notables including today’s top thought leaders, broadcast personalities, Olympic athletes and political leaders including a former United States President. Although for years he was best known for his book Endless Referrals, over the past few years it’s his business parable, The Go-Giver (coauthored with John David Mann) that has captured the imagination of his readers. The Go-Giver shot to #6 on The Wall Street Journal’s Business Bestsellers list just three weeks after its release and reached #9 on BusinessWeek. It’s been translated into 21 languages. It is his fourth book to sell over 250,000 copies. Bob’s newest book, Adversaries Into Allies will be released October 31st. Drawing on his own experiences and the stories of other influential people, Burg offers five simple principles of what he calls Ultimate Influence™ — the ability to move people to your side in a way that leaves everyone feeling great about the outcome… and about themselves! Bob is an advocate, supporter and defender of the Free Enterprise system, believing that the amount of money one makes is directly proportional to how many people they serve. He is a founding board member of Club 100, a charitable organization focused on helping underprivileged local area youths. A lover of animals, he is a past member of the Board of Directors of Safe Harbor, which is the Humane Society of Jupiter, Florida.