The ButtonClick Admin Podcast  | For Salesforce Admins, Developers, and Executives show

The ButtonClick Admin Podcast | For Salesforce Admins, Developers, and Executives

Summary: The ButtonClick Admin podcast shines the light on real Salesforce Admins solving problems with clicks and not code. This 20 minute weekly podcast hosted by Salesforce MVPs Mike Gerholdt and Jared Miller feature a talk show format along with talented Salesforce Admins who are solving real problems in the cloud by implementing Enterprise CRM solutions and having fun doing it.

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  • Artist: Mike Gerholdt and Jared Miller
  • Copyright: Copyright © ButtonClick Media, LLC.

Podcasts:

 Alex Dayon on the Salesforce Platform | File Type: audio/mpeg | Duration: Unknown

This week on the podcast we talk to Alex Dayon the President of Salesforce.com’s applications and platform products. Alex holds several patents and is focused around creating business value out of technology disruption. Alex joined salesforce.com in 2008 through the acquisition of InStranet, a leading knowledge-base company where he was a founder and served as its CEO. In this podcast we cover topics from that range from the enterprise shift to cloud  along with a great discussion about how Salesforce is focusing on the role of the Salesforce Admin and pushing declarative features so that deploying applications is even easier without code. We want to remind you that if you love what you hear, or even if you don't head on over to iTunes and give us a review. It's super easy to do and it really helps more Admins find the podcast. Plus, we would really appreciate it. Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Daniel Hoechst on Snowforce | File Type: audio/mpeg | Duration: 34:26

This week on the podcast we are talking with Daniel Hoechst. Daniel is an avid Salesforce user, administrator, and developer. He helps lead the Salt Lake City area Salesforce User Group. Daniel has been recognized for his contributions to the Salesforce community by being named a Salesforce MVP twice. We are excited to share with you Daniel's story and knowledge of Salesforce. He was a driving force and implementer at a previous company, taking an old AS400 program and moving his company to Salesforce. He then went on to become the IT Director and has now moved into a development role which allows him to be a strategic driver behind his company's Salesforce. It was great to hear how he followed his passion in life and now has found and is active in this great community. Daniel is also responsible for putting on SnowForce - a Salt Lake City User Group event followed by a day on the slopes skiing! If you would like to register for Snowforce - http://www.slcforce.com/snowforce2014 .We even hear about some special guest who have attended and will attended this year. We guess you will just have to listen to find out who they are... You can follow Daniel on twitter at @dhoechst and be sure to check out his blog Vertical Coder- http://www.verticalcoder.com/ We want to remind you that if you love what you hear, or even if you don't head on over to iTunes and give us a review. It's super easy to do and it really helps more Admins find the podcast. Plus, we would really appreciate it. Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Salesforce Spring 14 Release Notes Party | File Type: audio/mpeg | Duration: 30:06

This week we have a Salesforce Spring 14 Release Notes party to talk about what we saw in the release notes. Joining us for our release notes party is the ever popular- always enlightening Rebecca Dente. In this episode we talk about our most anticipated features and what we think will be the least appreciated features. Then we dive into a discussion about some pilot features and which ones you should think about enabling. Of course it wouldn't be a release notes party without our favorite Spring drink recipes included below. Rebecca Dente blogs at forcebehindtheforce.com and you can follow her on twitter @SFDC_Nerd So grab your favorite pastel shirt, and belly-up to the bar. This will be one fun episode. Jared's Drink Recipe Grand Gimlet 2 oz Plymouth Gin 1/2 oz of St. Germain 1 oz of freshly squeezed lime juice Served up or on the rocks Mike's Drink Recipe Bee Sting Moonshine Cocktail 1 tablespoon honey juice of ½ lemon 1.5 ounces moonshine ½ cup sweet tea (or unsweetened if you prefer) lemon and fresh mint for garnish                                 Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Reid Carlberg on the Internet of Things | File Type: audio/mpeg | Duration: 25:26

If you stopped by the Developer zone at Dreamforce this past year you more than likely saw Reid Carlberg with robots, arduinos, and a host of other things. So we asked Reid to be on the podcast to talk about this "internet of things". Reid is the Director, Developer Evangelism at Salesforce.com. Now if you are a beginning Admin this will be a great episode for you to get introduced into extending Salesforce. In this episode Reid mentions the arduino board, so here is a link if you want to purchase one off Amazon, or a Raspberry Pi. This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Wendy Braid on Successful Salesforce Training | File Type: audio/mpeg | Duration: 29:20

This week on the podcast we talk to Wendy Braid, certified Salesforce.com authorized trainer and co-founder of 11Eleven Solutions. When it comes to Salesforce training, Wendy is one of the best. In this episode Wendy gives Admins her tips for a successful training session, and how she stays up to date with all of the Salesforce release features. Not to mention Wendy helps Admins who have to do end-user training with some best practices for being a good presenter and keeping users engaged in training. Now if you are a Salesforce Admin who needs to convince management to send you training, Wendy offers some really great pointers to help convince that executive. Finally, Jared and I highly encourage you to sign up for one of Wendy's classes list below Administration Essentials for New Admins (ADM201) Administration Essentials for Experienced Admins (ADM211) Implementation Essentials (CON201) Implementing an Analytic Strategy for the Sales Cloud (STR301) How to sign up for training: Talk to your salesforce.com Account Executive or your Training Account Executive to sign up for a training class.  They can help you decide what classes are best for you based on your experience or previous training classes you have taken. This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Our best of 2013 episode | File Type: audio/mpeg | Duration: 25:41

This week on the podcast Jared and I take a break from the action and reflect back on our 52+ episodes of 2013. We compiled our favorite clips from our favorite mess ups, words of wisdom, and stories from the past year. In addition to all the fun we look back at our favorite SteveMo clip as well as a replay of the SteveMo wrap up he gave at Dreamforce. We hope you enjoy the episode! Here are some interesting facts on our 2013 year  - we have 1508 minutes, 52 podcasts, 49 guests, We have interview guests who are - pilots, in a band, model, race go-karts, bible smuggler, break dancer, MENSA, shot Patriot Missiles, USNA, MMA, founders of companies, speed skater, Elementary school teacher, oatmeal aficionados, beer aficionados Clips you will hear in this episode: Pete Fife - Thumbs up! story Funniest Flubs Jared Dropping the mic How Mike constantly says Rebecca Dente's name incorrectly Some of our best advice from George Kennesey "think in scenarios" Geraldine's Bum Pinching story Our Favorite SteveMo Reading- Erica Kuhl with the SteveMo surprise SteveMo summarizing the Dreamforce keynote Jared spilling his drink This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/ Photo Credit: Chris Zullo

 Salesforce on Building SalesforceA | File Type: audio/mpeg | Duration: 30:43

This week we talk to two people, Cameron Reynolds-Flatt and Rebecca Sherrill, who were key in helping build the SalesforceA Admin app. In this episode we get some of the history behind how the Admin app was built, sold, and demoed to various Salesforce stakeholders. But besides geeking out on the behind the scenes stuff our guests also give Admins some fantastic tips on conducting research on an application, conducting a useability workshop, and making page layouts as useful as possible. And we have included links for you to participate on making the new Salesforce Admin App even better! Give it a listen, I know you will learn something. Cameron is the Senior User- Interface Designer at Salesforce.com. Most notably he is the person who designed much of the interface for the new Salesforce Admin app.           Rebecca Sherrill, Senior User Reseacher on the Salesforce.com platform team.           Salesforce is trying to raise awareness of how admins can inform the future of the product through participating in research. Click on every link below! Salesforce Research Program Sign-Up http://www.salesforce.com/ux/research Our Dreamforce session, From Idea to Launch: Designing a Mobile App for Admins http://www.youtube.com/watch?v=NP-HF8hfwx0 Usability Ninja Dreamforce Sessions - Highly recommended for admins who want more tips on usability testing and making UI improvements Part 1: Identifying the Blockers of Success https://dreamevent.my.salesforce.com/apex/ActivityList#a093000000WtTXfAAN Part 2: Tips and Tricks for Improving Usability https://dreamevent.my.salesforce.com/apex/ActivityList#a093000000XK5HwAAL Feedback form for SalesforceA (also accessible in the app by clicking "Feedback"): http://bit.ly/sfa-survey This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Becky Webster on Deploying Chatter | File Type: audio/mpeg | Duration: 30:31

This episode, we are talking with Becky Webster who is a Chatter expert and Manager at Acumen Solutions and a Salesforce MVP. She works with people and organizations to discover and enable new means of communication and information sharing. She has over six years of communication & customer relationship management experience and is a certified Salesforce Admin, Developer, Sales & Service Cloud Consultant. We talk about why companies should start using chatter, the value of using chatter and how to get your users, CEO down, to embrace Chatter. Becky gives us two big nuggets of information. First, she emphasizes groups over individuals- join groups, don't worry about following individuals. Second, email notifications are different than emails. You can read more about this in Becky's blog post here: http://beckymaew.com/2012/11/16/too-many-mentions-youre-doing-it-wrong/ Besides those great tips, Becky talks about the strategy behind a Chatter implementation to drive success. This is a fantastic episode to finish the year and help plan for next year. Oh and we would love to hear what your favorite Danny Trejo movie is, so add that one in the comments. Lastly, we need to say hello to Alpesh Shah- our 1 Rhode Island listener. We were able to speak with him at Dreamforce while walking from session to session. Thank you for listening Alpesh! This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Adam Torman on the changing role of the Salesforce Admin | File Type: audio/mpeg | Duration: 46:41

Adam Torman is the Director, Product Management at Salesforce.com. He is responsible for designing and managing salesforce.com user provisioning and authorization features, he has been involved in the redesigning of the core role based user authorization framework and has been a senior application instructor. Not to mention a really cool guy to present with at Dreamforce. Don't let the length of this episode scare you, it's packed with a ton of content from Adam. As a former instructor and passionate advocate of technology Adam has a lot of great information for Admins. In addition we love to give a shout out to our listeners- is it you? We spend time talking about how Salesforce Administration has changed over the years and what being a Declarative Admin means in 2013. If Permission sets, profiles, and security are something you need to learn more about this episode is for you. Adam gives us the back story on how Salesforce migrated a ton of permission sets to make profiles and permission sets incredibly useful. Oh and if you are looking for our 2012 Dreamforce session we reference: http://www.youtube.com/watch?v=DUvIeuC2Dms&feature=share&list=PLvdv5PHuMmSHGRuJD3JSDR4EsugAzLAVP&index=1   This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Our Thanksgiving Episode | File Type: audio/mpeg | Duration: 2:29

We want to take this moment and thank everyone who has listened to the podcast and stopped by the community zone at Dreamforce. It's truly amazing to get to meet everyone and we had a great time. Of course, it wouldn't be a podcast without our amazing guests- many of whom took valuable time out of their day to speak with us. From Jared and I we wish you a very Happy Thanksgiving! This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Live from Dreamforce 2013: A Marketer’s take & Special Guest | File Type: audio/mpeg | Duration: 28:24

John J. Wall joins us on the final day, yes we actually made it all the way through Dreamforce. John J Wall speaks, writes and practices at the intersection of marketing, sales, and technology. He is the producer of Marketing Over Coffee, a weekly audio program that discusses both new and classic Marketing with his co-host Christopher S. Penn, and has been featured on iTunes. His work has been profiled by CBS Evening News, The Associated Press, NECN, The Boston Globe, Boston Herald, DM News, and the Yahoo! Year in Review. We talk with John and get his take on what he saw in the keynote that Marketers should get excited about as well as what he saw in the expo hall. Of course John has some funny travel experiences that I'm sure we can all relate to. But wait there's more! A very special guest joins us to wrap up the podcast (Safe Harbor)... tweet us with the hashtag #StillListening. I promise you it's the perfect ending to a great week of podcasting. This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Live from Dreamforce 2013: Talkin’ Communities | File Type: audio/mpeg | Duration: 22:06

Today on the podcast we are lucky enough to talk to Erica Kuhl who is the Community and Social Media enthusiast with 8+ years in the space. Responsible for a community with over 600,000 users, 175,000 unique logins a month and 10,000 posts and comments per month. And Matt Brown, Advocacy Program Manager at Salesforce about the Salesforce Community Lounge and how the Salesforce Community has evolved. We are broadcasting live from Dreamforce in the Community Lounge where there are some great presentations, interactive sessions, and a Genius bar. This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Live from Dreamforce 2013: Keynote wrapup | File Type: audio/mpeg | Duration: 8:15

On this episode Jared and I talk about the Dreamforce 2013 Keynote. What we loved, what was touching, and what was very exciting. We want to pass along information for you to find out how you can help the people of Haiti- Text: Support to 88769 to learn how you can help. Of course former podcast guest Parker Harris was a real show stealer, and not to mention Marc's shows. But really the stars of the show were Salesforce1 the new mobile app from Salesforce and SalesforceA the new mobile app for Admins to give them the power to manage their instance right on their mobile device. It was a great kick off to an exciting event. This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 Becka Dente on getting Dreamforce Ready | File Type: audio/mpeg | Duration: 32:01

Longtime contributor to ButtonClick Admin, Becka Dente, returns for a "Happy Hour" episode where we sit and chat about what we are excited about and offer some tips for attending. Becka is the co-leader of the Boston Salesforce User Group, 3 time Salesforce MVP, Certified Admin, Adv. Admin, and Developer. This year she is presenting 7 sessions at Dreamforce as well as contributing to the Salesforce Community Zone. Be sure to check out Becka's Sessions- Monday 11:30 - 12:30: Change and Release Management: Challenges, Successes, Strategies Marriott Marquis - Yerba Buena, Salons 1/2/3 https://dreamevent.my.salesforce.com/apex/CalendarView#a093000000WtTXcAAN 4:30 - 5:30: Best Practices from the Salesforce Community Marriott Marquis - Yerba Buena, Salons 9 https://dreamevent.my.salesforce.com/apex/ActivityList#a093000000Ws2QrAAJ Tuesday 3:00 - 3:50: Turn Chatter into Your Sales Team's Secret Weapon Hilton Union Square - Golden Gate 6/7/8 https://dreamevent.my.salesforce.com/apex/CalendarView#a093000000XJaLrAAL Wednesday 9:00 - 9:50: Making CRM Work for Inside Sales Marriott Marquis - Golden Gate A https://dreamevent.my.salesforce.com/apex/CalendarView#a093000000XJaPOAA1 2:30 - 3:30: AppExchange for Dummies Moscone Center West - 3001/3003 https://dreamevent.my.salesforce.com/apex/CalendarView#a093000000WtTXQAA3 Thursday 8:30 - 9:15: Developing on the Salesforce Platform with Click, Not Code Moscone Center West - 2024 https://dreamevent.my.salesforce.com/apex/CalendarView#a093000000XdlHYAAZ You can follow Becka on twitter @SFDC_Nerd  Join us in the Salesforce Community Zone to see a live broadcast at Dreamforce! 11/18 Monday: 11AM - 12 Noon 11/19 Tuesday: 2PM- 3PM 11/20 Wednesday: 1PM- 2PM 11/21 Thursday: 1PM - 2PM This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

 John J Wall on Marketing Over Coffee and Dreamforce | File Type: audio/mpeg | Duration: 26:20

This week on the podcast I talk to John J. Wall who speaks, writes and practices at the intersection of marketing, sales, and technology. He is the producer of Marketing Over Coffee, a weekly audio program that discusses both new and classic Marketing with his co-host Christopher S. Penn, and has been featured on iTunes. His work has been profiled by CBS Evening News, The Associated Press, NECN, The Boston Globe, Boston Herald, DM News, and the Yahoo! Year in Review. He has held positions specializing in Customer Relationship Management and sales support systems at both venture funded and privately held businesses, working with clients such as Microsoft, Oracle, and Salesforce.com. Really this is another must-listen to podcast if you are an Admin who wears many hats, one of which is Marketing. As host of Marketing Over Coffee podcast John is plugged into many of the leading trends in the marketing space as well as many thought leaders. In this podcast we talk about trends in marketing as they relate to CRM and Dreamforce. And as a bonus, John has something free for the ButtonClick Admin listeners- be sure to listen and take advantage of that! Also, John mentions a great wireless keyboard for those who fly called the Wingstand. Check it out here- http://amzn.to/1dl16MO You can follow John on twitter at @johnjwall Join us in the Salesforce Community Zone to see a live broadcast at Dreamforce! 11/18 Monday: 11AM - 12 Noon 11/19 Tuesday: 2PM- 3PM 11/20 Wednesday: 1PM- 2PM 11/21 Thursday: 11AM - 1PM This podcast is all about talking to really smart people who work in the cloud. So if you know of some one you would like to see on the podcast reach out to us. You can email Mike at Mike@ButtonClickAdmin.com or Jared@ButtonClickAdmin.com. Be sure to tell us why they should be on the podcast and include any contact information so we can reach out to them. Special Thanks to our Sponsor – Kona DataSearch, makers of KonaSearch Click on the logo to listen & subscribe RSS Feed:  http://buttonclickadmin.com/feed/bcapodcast/

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