CIO Talk Radio

Guest: Chris Moyer Title: Chief Technology Officer, Fellow, HP Enterprise Services “Enterprise Cloud Services – Virtual Private Cloud is a flexible cloud computing infrastructure that enables the enterprise to transform and embrace new economics, improved business agility and secure systems at high levels of availability and responsiveness.” Numerous small vendors already offer private clouds people can rely on, but now HP has thrown their hat into the ring. What makes their Virtual Private Cloud ideal? How cost effective, useful or mature of a solution is this? We hear from HP’s CTO and ask all the necessary questions so you don’t have to.

Guest: Dr. C. Martin Harris, MD., M.B.A. Title: Chief Information Officer and Chairman of the Information Technology Division of Cleveland Clinic Guest: Rick Hopfer Title: Chief Information Officer, Molina Healthcare Big Data may be the next big thing in healthcare delivery, but it seems as though the ideas are getting ahead of the reality. While the usage of electronic health records has gone up drastically, what is the state of related data management and integration? Are we truly ready to take on the unstructured clinical data, apply Big Data analytics and offer coveted insights to appropriate parties?

Guest: Thomas A. Bayer Title: Chief Information Officer, US SEC Guest: Tricia S. Blair Title: SVP, Chief Digital Officer and Head of Enterprise IT Services, Lincoln Financial Group Intuitively, most financial services see the obvious use cases of big data: gaining consumer insight, responding to greater regulator pressures, analyzing risk, and introducing operations efficiencies. Does big data seem to have the potential for this industry to deliver competitive advantage? If yes, then how?

Guest: Affan Waheed Title: Executive Director, Application Development, Mercy Health Guest: Bertram "Bert" S. Reese Title: SVP and Chief Information Officer, Sentara Healthcare The idea of “wellness care” is that of promoting not just a physically fit body but an all-around healthy lifestyle. Numerous industries from healthcare providers, insurance companies, government agencies and corporations touch a person’s life in a variety of ways, and all are poised to help aid this person’s lifestyle choices. Do advances in mobile solutions now make this more possible given how consumers and organizations connect? If so, what benefits could this have to consumers and businesses more broadly, and what realistic steps need to be taken to work toward healthier living?

Guest: Cavan Capps Title: Chief DataWeb Systems at the U.S. Census Bureau Guest: Ellis Burgoyne Title: Chief Information Officer and Executive Vice President, USPS Big data has the potential to be used to speed up our response to health crises, provide our soldiers with superior information capabilities and enhance interagency intelligence. How are the different departments and agencies coordinating this cohesive effort to ensure the said end benefits are being realized?

Guest: Gail M. Roper Title: Chief Information Officer and Community Relations Officer, City of Raleigh, NC; member, CIO Executive Council Guest: Michael Armstrong Title: Chief Information Officer, City of Corpus Christi, Texas Mobility has the potential for more than paying for itself by increasing the amount and quality of work employees can do in the field. It can reduce government task process time from weeks to days or hours, shortening response time to customers, cutting travel time, decreasing equipment expenses, and eliminating occupancy costs. So what’s holding back some government CIOs from going full throttle? Are they not ready? Are there budget constraints? Is BYOD still an issue for Government agencies? And what about other early adopters? Have they really realized the potential after jumping on the mobility bandwagon? What is the current state of mobility in government, and what hurdles do we still need to get over?

Guest: Mamatha Chamarthi Title: VP and Chief Information Officer, CMS Energy Utilities already have to focus on maintaining their resilience in the face of natural disasters and other threats to the grid. But now smart grid is posing cyber security threats that could further affect a utility’s ability to recover. What sorts of new risk analysis and emergency framework policies need to be in place to prevent catastrophic damage to machinery, supply chain or the digital network?

Guest: Derek Strauss Title: Chief Data Officer, TD Ameritrade Guest: Mario Faria Title: Data Strategy Advisor, Boa Vista; Big Data Advisor at the Bill and Melinda Gates Foundation; Member of the MIT Data Science Initiative Guest: Micheline Casey Title: Principal, CDO LLC  

Guest: Keith Zecchini Title: Global Chief Information Officer, Parsons Brinckerhoff Guest: Robert Steven Kaplan Title: Martin Marshall Professor of Management Practice in Business Administration, Senior Associate Dean for External Relations, Harvard Business School Any particular program or project that is coming to a close inevitably brings about a level of change that can be tumultuous. With a particularly long or popular program finally ending, any number of internal problems or opportunities for pushback can ensue. How does a good leader take everything in stride and get everything finished up appropriately? How does a leader alleviate internal stress as to what’s on the horizon?

Guest: Chris Moore Title: Chief Information Officer, City of Edmonton, Canada Guest: Colin Boyd Title: Vice President, Information Technology and Chief Information Officer, Johnson Controls Guest: Jim Smith Title: CIO, Office of Information Technology, State of Maine As an organization works through a new program, a number of unexpected circumstances could threaten to derail this new transition along with legacy programs. It could be scarce funding, a change of culture or of talent, too rapid growth or a shift in leadership and the respect, process and policies that go along with them. How can a leader work to keep a group stable through a period of organizational change? What needs to be done to make sure everything goes according to plan?

Guest: Mark Wyatt Title: Vice President for Grid Modernization and Distribution, Duke Energy If we want to achieve ongoing smart grid optimization, we can’t do so without actionable intelligence. It’s needed to correct deficiencies throughout the power delivery system, not just to the customer side of the meter, but to transmission, substation and distribution systems. All the real-time data points being collected across it -- generated by millions of wireless sensors and other smart interconnected devices -- is creating one of the biggest Big Data challenges out there. So what's the plan?

Guest: James H. Sills, III Title: Cabinet Secretary and Chief Information Officer, State of Delaware Guest: Susan Cramm Title: President Valuedance and Former CIO, Taco Bell Corporation When starting any new program, there’s a sense of uncertainty that comes with any disruption. Introducing something new to an existing, well-oiled workflow could throw a wrench into your people, process, policy or pocketbook components. What should a leader do to manage a new beginning as systems and relationships break down? How can a leader encourage a change?

Guest: Danny Saadon Title: Vice President, EL AL Israel Airlines, North & Central America Guest: Michael Maoz Title: VP Distinguished Analyst, Gartner, At home, work, in the airport or in the air…an airline customer can be touched in many ways: Personalized offerings, frequent travel rewards, and last but by no means least, a pleasant in-flight experience. These are what the customer expects and their delivery directly impacts customer allegiance! Are airline carriers delivering on these things? Where are the shortfalls? To what degree can technology help by positively impacting customer loyalty?

Guest: Dr. Dirk E. Mahling, CMVP Title: Chief Information Officer, Seattle City Light The current trend in going green is producing clean gas, finding renewables and maintaining energy efficiency. If the government seed money allocated for smart grid is any indication, a green smart grid may be the best approach to reducing your carbon footprint. But how do we know that this isn’t just another green technology bubble like solar energy? How can IT help to capitalize on these initiatives? What can we do now to ensure we will see our investments in this technology 20 years from now?

Guest: Francesca Gino, Ph.D. Title: Associate Professor of Business Administration, Harvard Business School In the face of ambiguity, uncertainty, and conflicting demands, the most important thing that leaders do is make judgment calls. The decisions and judgment calls made in the people, strategy, and crisis domains have the most impact on the well-being and sustainability of an organization. How are we doing in this area? Must we rely on the innate strengths of who we hire or groom to become the leader? What can be done so our current and upcoming leaders hone this very important skill?