Why ITIL Drives Bottom-Line Savings: ExecBlueprint (Unabridged)
Written By: Tom BishopJamal FarhatDean Peterson
Customer Rating :1.5
Audiobook Summary:Featuring the technology leaders from BMC Software, BorgWarner, and Wachovia, this ExecBlueprint discusses how ITIL (Information Technology Infrastructure Library) can improve efficiency and performance in IT processes, such as service management and change management. ExecBlueprints, a Referenceware collection from Books24x7, provides executives with easy-to-absorb practical information and best practices to help provide them with a framework for taking near-term action on pressing business issues. Authored by top C-level business executives who are regarded as leaders and innovators in their fields, these reports provide nuts and bolts information to help formulate planning and action.