New Media Business Models

Thursday, October 22nd, 2009

Back in June, I wrote a post about “10 Great Ways to Make Money Podcasting“. I thought it was worth revisiting given a recent post by David Sparks titled “9 Successful Techniques for Making Money from Podcasting“. David’s post is great because he provides good examples of people following the 9 business models he outlines.

To start, let’s compare the lists.

My List included

  1. Sell you content
  2. Donations
  3. Run ads within the podcast
  4. Promote a sponsor within your podcast
  5. Run ads on your webpage
  6. Sell your own product
  7. Sell professional services
  8. Sell training
  9. Affiliate sales
  10. Affiliate lead generation

David’s list included:

  1. Use a podcast network to get sponsors
  2. Get your own sponsors
  3. Beg for donations
  4. Give some away, sell the rest
  5. Partial show free, full show paid
  6. Build a network of programming and sell advertising
  7. Build your brand to sell your services
  8. Sell an iPhone app
  9. Integrate sponsorship with the show’s editorial

While number nine and two on the list seem to be the same thing, David’s list does add a few ideas to my list. I particularly like the addition of selling an iPhone app.

On the flip side, I think his list is pretty focused on advertising related business models and is really missing the most important opportunities for podcasters who want to make money – selling products and generating leads.

It was clear from the takeaways at the Blogworld Expo that this is the most successful way to make money, unless you have a really huge audience.

If you have other ideas for monetizing new media let me know.

10 Great Ways To Make Money Podcasting

Monday, June 8th, 2009

Podcasting has been around for just over four years now and people are still struggling to make money podcasting.  What’s the problem?  Maybe we just haven’t discovered the business model(s) that work.  There are lots of ideas out there and I thought it would be a good idea to make a list ( and make some money doing it – Note: If you click on links on this post and try the services, it will make me money.  Many of the links use affliate program links to illustrate one of these business models.  I use all of these programs and refer you to only the ones that seem good.  Hope you don’t mind me making some money from writing about ways you can make money:)

Here’s my list.  I’ve ordered the list from the what may be the most obvious ideas to the not so obvious ideas.  Read to the end to find something you may not have thought about.

If you have another idea add it with a comment.  Or you can comment on these ideas.

1.  Sell your content

This seems like it should be the most obvious idea of all.  Make content, sell content.  The execution however may be somewhat more difficult.  The easiest way to do this is to put your content onto CDs or DVDs and sell them on your site, like Ask A Ninja and Will It Blend.

Another way is to sell some or all of your content via a subscription basis.  This can be accomplished by making members only sections of a website or using a service like PremiumCast.  If you want a members only section to a website, there are ways to do it using Wordpress, or you can use a forum or a membership website from someone like Wild Apricot.

NOTE: If someone buys something, get them to sign up for your mailing list so they can get your PodZine Newsletter.  Don’t have a list?  START NOW.  DO NOT WAIT. DO NOT PASS GO.  GO DIRECTLY TO START A MAILING LIST.  IT COULD BE YOUR MOST VALUABLE ASSET.   Ok, enough screaming about getting a list.  I use Aweber.  It’s inexpensive, easy and works great.

2.  Donations

Think NPR.  Think Public Television.  Ask people to donate money or buy you things from an Amazon Wish List.  Both of these ideas are easy to execute.  You can get donation button code from Paypal and Amazon Wish Lists are really easy to make an publish.  Here’s my Wish List.

Please make some donations

And if you want to make a donation to Digital Podcast you can do so using my PayPal Donation Button.

If someone donates, give them a free subscription to your PodZine with some bonus, like a personal thank you picture or some other creative thing.  See mailing list comment in idea number 1.

3.  Run ads within your podcast

Another obvious idea.  But you have to sell some ads.  Bummer.  This is often where this becomes a problem for podcasters.  Selling ads is hard work.  There are some Podcast ad networks you can join, although I have no idea how much they pay.  If this is for you try here or here or here.

If you want to run ads, but don’t want to sell ads or use an ad network stay tuned, because the last two ideas on the list may be what you need.

Make sure you have an ad in your podcast with instructions on how to sign up for your free PodZine subscription. See mailing list comment in idea number 1.

4.  Promote a sponsor within your podcast

This is one of my favorites.  Leo Laporte does a great job of this.  He has some deal with Audible and promotes a book each week. I have seen presentations where people behind Grape Radio and Endurance Radio talked about selling sponsorships for decent amounts of money.  To execute this, find someone who would really benefit from some exposure and sell them on how great it would be to promote them to your audience.

Give people who sign up for you free PodZine some bonus from your sponsor as another way to promote your sponsor.  See mailing list comment in idea number 1.

5.  Run ads on your webpage and use your podcast to drive traffic

This should be easy to do, if you don’t mind low CPM rates.  Adsense and Yahoo Publisher are worth trying.  Other Adsense like programs include Adbrite and Adengage. You can also set these up as a way to sell ads on your site.  Adbrite and Adengage will also work with explicit content.  Just be careful not to run Adsense on the same page as something similar.  That’s against the Google rules.

Chitka is another option.  They run ads on your site with specific products within categories.

There are also online ad networks that have lots of banners you can run.  Adsense can be set up just to run banners and you can find lots of other banner ad networks such as ValueClick and ClickHype out there.  CPM rates tend to be very low however.

If you want higher CPMs, you will have to get busy selling your own ads or get creative in creating your own high paying ads which I will explore in the last two ideas on the list.

Don’t forget to advertise your PodZine on your webpage. See mailing list comment in idea number 1.

6.  Sell your own product

Maybe you make blenders or some other widget.  Use your podcast to sell your widget.  Don’t make a widget?  Make and sell an ebook that would appeal to your audience.  You can also set up affiliates to sell your ebook using something lick Clickbank.

If you want to sell your own T-shirts, cups etc. get a CafePress store.

Or maybe even sell a premium version of your PodZine with special content. See mailing list comment in idea number 1.

7.  Sell Professional Services

If you don’t make stuff, you can sell time.  Not very scalable if it’s just you, but depending on what you do you may be able to make good money.

Create a contest for people who sign up for your podzine subscription.  Winner gets 30 minutes on the phone with you.  Or some such thing.

8.  Sell Training

Training is another great way to make money selling time.  If you don’t know how to build a training course, then take a course about building a paid membership training site.  If you are looking for some help in making an online course or a information product Bill Myers Online is a good resource for developing online products.

Promote a 30 minute training session contest for people who sign up for your PodZine.

9.  Affliate Sales

This is where things get really interesting.  You don’t have to sell you own products, services, ads, ebooks or time.

You can make money selling other people’s products, services,  ebooks or time.  You can find an affiliate program for selling just about everything.

An affiliate program is where you make a commission or a fixed payment when someone buys something that you linked them to. If it can be sold, you can probably find an affiliate program for it.

For example, here’s an affiliate link to a book, a record, and a microphone.  You can even use these tools to build yourself an online store for you site.

I’m working on a page with affiliate sales links that would work for different podcast categories. I will post it when I’m done.

Even better, if you don’t want to sell ads, you can run ads on your podcast or website to promote your affliate store or the products you are selling via the affiliate program.  This way you have sales cost, you control the ads, you control the presentation and you get the full commission.

Good affiliate programs to check out for products are Commission Junction, Amazon, and  ShareASale.   There are lots more if you look around.

You can also sell ebooks if you want.  ClickBank is the king of ebook sales.  Just be careful in there as they also have a lot dubious quality products.  I’ve found I have to buy the product first to make sure it’s not bogus or some consumer rip off.

Many companies also have their own affiliate programs.  You can usually find a link to the program at the bottom of websites if they have a program, although sometimes you have to ask via an email.  If there is something you think you can sell, get in contact with the maker and cut a deal.  For example, I wanted a sound effects package for podcasters and got the link by asking.

Don’t forget to tell your PodZine subscribers about the great products you’re now selling.

10.  Affliate Lead Generation

Selling stuff can be hard.  The good news is you don’t have to sell to get paid.  You can get paid for just providing a lead.  There are tons of programs that pay you for providing traffic that turns into leads.  Some are great, while others can be a bit dubious so beware.

What kinds of leads can you make money on? If a lead is worth something to someone, you can probably find a way to get paid for providing it.

For example, here are lead generation programs for

Some of these,like the control diabetes offer, are really good offers for consumers , others are not so clearly good for consumers. For example, the free gift card offers harvest lots of info and funnel the consumer into a lead generation process which sends them off to some other affliate program without ever giving the consumer a gift card.  So be careful with what you recommend.  My recommendation is to only recommend what you would use and what your audience will find truly valuable.

I’m also working on a page with affiliate lead generation links that would work for different podcast categories. I will post it when I’m done.

If you are interested in this kind of program, here are links to programs to lead generation programs I’ve used:

Bonus: Mine Your Podzine

If done correctly, your PodZine list could turn into one of your biggest assets.  First, you get a direct channel to your audience in addition to your podcast.  Second, unlike your podcast, your PodZine can carry links.  Links to the products and services you recommend.  If you like something, make it a habit to tell your audience – put it in your PodZine.  Be sure to check to see if there’s an affiliate program for it, because then you will get paid to promote stuff you like.  I suggest only promoting stuff you really like.  It’s more fun, more genuine and probably works better over the long haul.

And some programs are email only.  For example, there is a free business card campaign that pays our $12 per lead, but is email only.  This is something that might fit nicely on a business oriented podcast’s PodZine.

If you need help setting up your PodZine, I recommend Aweber.  If you want an alternative, I’ve also seen people use Constant Contact, but have not tried it myself.

Let me know what you think.  Which of these pays your bills?  Got other ideas.  Post a comment and let me know.

Podcasting: A New Word in The Oxford English Dictionary

Saturday, December 13th, 2008

GrammerGirl, Mignon Fogarty, noticed that the Oxford English Dictionary is adding the words podcasting, podcast, podcaster and podcasted to the OED.

podcasting
A very new word, for a recent phenomenon, and a great example of how technological change, especially that relating to the Internet and the media, can be a driving force not only in generating new words, but in determining whether they survive and succeed. In this case the rapid adoption of podcasting (the technology) as a means of making audio material available has seen podcasting (the word) move quickly from its first tentative steps in 2004, as only one of a number of suggested names for the process, to near-ubiquity in 2008. The current OED quarterly release also includes other members of the same family: podcast as a noun and a verb, podcaster, and even the somewhat ungainly adjective podcasted.

Michael Geoghegan pointed to the provenance of the word, which dates back to a post by Dannie Gregoire in Yahoo group ipodder-dev in September of 2004.  Here’s the post with bolding added:

I can see there being the desire of users in some instances to be able
to easily subscribe and get older posts/episodes/shows (what are we
calling these things anyway? How about pode or sode for short?) that no longer
appear on the rss feed. Right now if for example someone wanted to listen to
all the Daily Source Codes back to sode #1, they would have to manually
go through the archives and download any sodes not automagically received,
somewhat defeating the purpose of an ipodder. Not too much of a problem
now but…

I guess one could argue that this is simply an rss/server side issue, and that
the “podcaster” (yes, I like making up new words) should be responsible enough
to offer a page of seperate feeds of old sodes by month/year/season/etc.
However, if you have a site with many thousands of sodes this could be very
time consuming and awkward means of getting older content, with no standard
means of organization between different sites. In addition listing gobs
of old contnet could produce a tremendous load on the download servers
getting everything in large batches or all at once.

So first, do we need a more standard means of storing/retrieving older
content?

Second, how to limit the amount of data fed to the user at a time and
prevent server overloading? Is the communication with iTunes two way?
Is there a means of seeing which shows have been listend to by the user?
Perhaps give the user the option of starting where ever in the show’s
history they like then only download x number of hours at a time till
they clean their plate. Then, let them come back for another helping?

–dannie

Digital Podcast 56: USA Today’s Podcasts Are a Mess

Tuesday, September 23rd, 2008

USA Today is the largest newspaper by circulation, so I decided that they would be a great starting point for our review and benchmarking of how well print publishers are approaching downloadable media as a business.

While the review follows the best practice framework framework, it is heavily weighted to the observable factors relating to the overall user experience.  I think that how well a company executes on these components of downloadable media is an important indication of how seriously they are approaching the business.

 
icon for podpress  Digital Podcast 56 [15:10m]: Play Now | Play in Popup | Download


Overall Impression

USA Today is not yet treating downloadable media as a business opportunity.  Downloadable content is not presented well and seems to be left to some enterprising reporters who are experimenting with using downloadable media.  The individual efforts seem to range from quite enterprising to poor quality efforts.  The podcasts were so variable that I had to review them individually.  I produced individual reviews for Celeb Watch, Talking Tech and PopCandy.

USA Today has a wealth of content and sub-brands that would make excellent platforms for building downloadable media brands.

I see lots of upside for USA Today if they make the investments required, but right now USA Today’s downloadable media offering is mess that probably doing more damage than good.

If USA Today wants to compete on the new web, they will need to develop a more effective strategy for producing web shows from their content and substantially improve their operating practices.


Presentation of the Downloadable Media Category

At first glance, the site looks good and presents me with an option for videos.  Clicking through to the video page takes the user away from the usatoday.com URL to a usatoday.feedroom.com URL.  This new page has a different layout and presentation from the homepage.  Once there, you find a wealth of video content from Associated Press.

This wasn’t what I wanted to review so I went back a page and searched for podcasts.

I found three results that looked like they might be podcasts.  Upon review, two out the three are indeed links to podcasts.  The first is to a blog called PopCandy that focuses on popular culture and the second to a video show called Talking Tech.

After poking around the site some more, I stumbled upon one more downloadable media show called Celeb Watch.

The only place I can find a complete list of these three together is a page listing all the RSS feeds on the site.  The three podcasts are listed in their own category with links to subscribe in iTunes and links to the RSS pages for the podcasts.  There are no links there that point to the podcast home pages or to any podcast archives.

Each of the three shows has a very different look, feel and quality.

Content available
USA Today is currently offering a very narrow range of downloadable media content with only three podcasts available.  USA Today is not leveraging its wealth of content and sub-brands that would make excellent platforms for building downloadable media brands.

Use of Micro-sites
Each of the podcast shows had micro-sites that were very different and had significant variations in the quality of presentation.   One of the micro-sites was effective at presenting a video podcast. These micro-sites could be improved significantly.

Use of RSS and Metadata
USA Today is not deploying best practices when in comes to RSS and media meta-data.  There are duplicate feed links and feeds that don’t validate properly.

Distribution
USA Today is too reliant upon iTunes as its distribution channel.  Potential listeners who do not have iTunes or prefer alternatives such as Zunes, mp3 players, cell phones, etc are not able to easily download and subscribe to content.

Content and feeds for devices other than the iPod/iPhone are not available.

Monetization
USA Today’s downloadable media is substantially under monetized and relies too much upon pre-roll advertising.  Investments in more advanced flash players that support overlays will be required to monetize the downloadable media collection.

Production Quality
Video production quality is good.  The single audio podcast has improved a lot after 100 episodes.

USA Today Downloadable Media – Top Recommendations

  1. Develop a downloadable media strategy to focus investment on building successful shows
  2. Develop downloadable media/podcast directory to show case available content
  3. Create compelling destination micro sites for each podcast and work to improve audience interaction.
  4. Fix and rationalize RSS feeds
  5. Provide content formats and feeds for phone(3gp), HD and wmv
  6. Clearly label subscribe links as subscribe in iTunes and add options for subscribing via Google, My Yahoo,  Zune and provide link to RSS.
  7. Develop and implement more advanced video player with capability for overlay  advertising
  8. Set up channels at YouTube and other video sites and syndicate content
  9. Decide on a publishing schedule for the podcasts and stick to it
  10. Fix id3 tags to add name, use comment field and add album art
  11. Change Album Art to 600×600
  12. Increase distribution by submitting podcast feed to directories other than iTunes


Links Individual Podcast Reviews

  • Celeb Watch
  • Talking Tech
  • PopCandy

Digital Podcast 55: USA Today’s Celeb Watch Review

Monday, September 22nd, 2008

Overall Impression
I liked USAToday.com’s presentation of Celeb Watch the best.  It is the one micro-site that is well done.  There is significant room for improving off a good start, particularly in the areas of audience interaction and technical issues like feed and tag quality.

 
icon for podpress  Digital Podcast 55: USA Today's Celeb Watch Review [9:10m]: Play Now | Play in Popup | Download

Podcast Homepage
Upon visiting Celeb Watch’s page you are presented with a clean looking video player in the center of the page with an attractive photo of the celebrity being interviewed.

The page has links to download the media, download a widget and sharing via email.  The download link is actually a link to iTunes, not the video file.  I’m not sure what would happen if you tried the link without iTunes installed.

The page also has a nice short brief on what the next show will be about and links to the show’s archive.

The video is complemented by a good article providing background on the celebrity and a summary of the interview.

RSS Links
There is a link to an RSS feed but it’s not the feed for the Celeb Watch.  You have to find the link in a separate page dedicated to RSS feeds for all of USAToday.com.  There are no RSS feeds for alternative file types for devices other than iPod/IPhone.

Audience Interaction
The page has lots of links to social media sites for sharing.  Comments have been enable on the page, but seem to lack participation.

Publishing Schedule
Celeb Watch is billed as being a weekly show, but the schedule seems quite variable.

Playability
The online flash player started immediately.  The iTunes version of the show also played well in iTunes.  The file was formatted using H.264 with dimensions of 640×480 which works well with iPods.  Unfortunately, the video will not play on most cell phones which need dimensions of 320×240.

ID3 tags
ID3 tags were present and used.  However, the show description was put in the show name field, the comment field went unused and no album art was included with the tags.

Feed quality
The feed would not validate for me at Feedvalidator.org.  The feed was missing a channel description tag.  The item tags were also missing image links and media RSS tags.  The enclosure length tag was also missing.

File Naming
File naming protocols were mostly consistent using a format of date-cw-celebrity-name.m4v.  Replacing cw with celeb_watch would improve search engines ability to index the file.

Google Search Engine Optimization
Search for Celeb Watch lists show in first result.

iTunes Search Optimization
Search for Celeb Watch lists show in second result.

Availability in other Podcast Directories
I checked five leading podcast directories and could not find the show listed.

Monetization
The show I saw had a 4 second pre-roll commercial for TV Guide Broadband.  The web page has inline ads and some popup advertising.

Media Player
Plain video player – not use of borders for advertising or advertising bugs on the video.

Sharable Player
The show offers a player that can be embedded in blogs or social networking sites.  No advertising on the player itself.

Production Quality
Celeb Watch’s video was good quality video.

Album Art
The RSS has links to a 300×300 image for the show.  The 300×300 size image was originally recommended by Apple.  Apple is now recommending square .jpg images that are at least 600 x 600 pixels. No album art was included with the downloaded file tags.

Celeb Watch – Top Recommendations

  1. Open up the micro-site to viewer comments and improve audience interaction
  2. Fix and rationalize RSS feeds
  3. Provide content formats and feeds for phone(3gp), HD and wmv
  4. Clearly label subscribe link as subscribe in iTunes and add options for subscribing via Google, My Yahoo,  Zune and provide link to RSS.
  5. Develop and implement more advanced video player with capability for overlay  advertising
  6. Set up channels at YouTube and other video sites and syndicate content
  7. Decide on a publishing schedule for the podcasts and stick to it
  8. Fix id3 tags to add name, use comment field and add album art
  9. Change Album Art to 600×600
  10. Increase distribution by submitting podcast feed to directories other than iTunes

Digital Podcast 54:USA Today’s Talking Tech Review

Monday, September 22nd, 2008

Overall Impression
While I liked the Talking Tech show’s content and production quality, the presentation of the show on the website and feeds needs a lot of improvement.  This video podcast has some great content, but the user experience leaves a lot to be desired.  The show page does not provide any information about individual episodes and audience interaction seems very weak. This is the kind of show that could do very well as a podcast, but it needs some major improvements in numerous areas.

 
icon for podpress  Talking Tech Video Podcast Review [5:40m]: Play Now | Play in Popup | Download

Podcast Homepage
The presentation of Talking Tech is disappointing when compared to Celeb Watch. The page has a picture of the show’s hosts, a short blurb about the show and short bios for the hosts.

There is a picture of two laptops and a play button.  The description of the episode is in a faint font and easy to overlook.  Lower in the page are links to the last ten episodes presented in streaming video.

RSS Links
There is a link to an RSS feed but it’s not the feed for the Talking Tech.  You have to find the link in a separate page dedicated to RSS feeds for all of USAToday.com.  There are no RSS feeds for alternative file types for devices other than iPod/IPhone.

Audience Interaction
The page has lots of links to social media sites for sharing.  Comments are enabled for the show, but seem to lack participation.

Publishing Schedule

The Talking Tech podcast schedule seems quite variable.

Playability
The iTunes version of the show also played well in iTunes.  The file was formatted using H.264 with dimensions of 640×480 which works well with iPods.  Unfortunately, the video will not play on most cell phones, first generation Zunes.  PSP players and Tivo?

ID3 tags
ID3 tags were present and used.  However, the show description was put in the show name field, the comment field went unused and no album art was included with the tags.

Feed quality
The feed would not validate for me at Feedvalidator.org.  The feed was missing a channel description tag.  The item tags were also missing image links and media RSS tags.  The enclosure length tag was also missing.

File Naming
File naming protocols were mostly consistent using a format of date-tt.m4v.  Replacing tt with talking_tech would improve search engines ability to index the file.

Google Search Engine Optimization
Search for Talking Tech lists show in second result.

iTunes Search Optimization
Search for Talking Tech lists show in first result.

Availability in other Podcast Directories
We checked five leading podcast directories and could not find the show listed in four of the directories.  Podcast.com had the show in its directory.

Monetization
The show I saw had a 15 second pre-roll commercial for Microsoft.  The web page has inline ads.

Media Player
The online flash player took 5-10 seconds to start playing.  In Firefox browser, the player then got stuck downloading from something called metrics.feedroom.com.   The video player was plain, with no use of borders for advertising or advertising bugs on the video.

Sharable Player
There were a number of links for sharing in sites like Digg or Mixx.  There was also a link for sharing in Facebook.  No links to a sharable widget for blogs.

Production Quality
Talking Tech’s video was good quality video.

Album Art
The RSS has links to a 300×300 image for the show.  The 300×300 size image was originally recommended by Apple.  Apple is now recommending square .jpg images that are at least 600 x 600 pixels. No album art was included with the downloaded file tags.

Talking Tech – Top Recommendations

  1. Create destination micro site for the podcast and improve audience interaction
  2. Fix and rationalize RSS feeds
  3. Provide content formats and feeds for phone(3gp), HD and wmv
  4. Clearly label subscribe link as subscribe in iTunes and add options for subscribing via Google, My Yahoo,  Zune and provide link to RSS.
  5. Develop and implement more advanced video player with capability for overlay  advertising
  6. Set up channels at YouTube and other video sites and syndicate content
  7. Decide on a publishing schedule for the podcasts and stick to it
  8. Fix id3 tags to add name, use comment field and add album art
  9. Change Album Art to 600×600
  10. Increase distribution by submitting podcast feed to directories other than iTunes

Digital Podcast 53: USA Today’s PopCandy Podcast Review

Monday, September 22nd, 2008

PopCandy is a blog about popular culture that also publishes an audio podcast.  The podcast focuses on music and interviews and the podcasts are intermingled with blog posts.  I liked the content that was produced as a supplement to the blog.  However, there is lots of room for improvement in many aspects of the overall user experience and presentation of the PopCandy podcast.

 
icon for podpress  Pop Candy Podcast Review [6:35m]: Play Now | Play in Popup | Download


Podcast Homepage
Each episode is presented as a blog post describing the contents of the episode and links to “Download the free podcast via iTunes” and “Stream the podcast as a .wma file”.

There is no inline audio player for the wma file.

RSS Links
There is a link to an RSS feed but it’s not the same RSS feed that’s listed under the RSS directory.  The RSS on the blog home page validates, but does not contain any iTunes tags.

To find the podcast RSS, you have to find the link in a separate page dedicated to RSS feeds for all of USAToday.com.

Audience Interaction
The permalink page has links to Yahoo Buzz for sharing.  Comments are enabled for the show.

Publishing Schedule
The Pop Candy podcast schedule seems quite variable.

Playability
The file is in an mp3 format and should be playable on all mp3 enabled devices including iPods, Zunes, Mobile phones, and PSPs.

ID3 tags
ID3 tags were present and used.  However, the show description was put in the show name field, the comment field went unused and no album art was included with the tags.

Feed quality
The feed from the blog page validates at Feedvalidator.org, but does not include iTunes tags.  The podcast feed from the RSS directory page would not validate for me at Feedvalidator.org.  The feed was missing a channel description tag.  The item tags were also missing image links and media RSS tags.  The enclosure length tag was also missing.

File Naming
File naming protocols were mostly consistent using a format of date-popcandy.mp3.

Google Search Engine Optimization
Search for Pop Candy lists show in first result.

iTunes Search Optimization
Search for Pop Candy lists show in first result when the podcast filter is used on the search.

Availability in other Podcast Directories
I checked five leading podcast directories.  Pop Candy was not listed in any of them.

Monetization
The show I heard did not have embedded ads.  The web page has inline ads.

Media Player
No online media player.  The podcast is available for streaming via Windows Media player using a wma file.

Sharable Player
There is an embeddable widget available that lists blog posts and has a podcast player built into it.  I could not get the player to play any podcasts.  The player also has a link to the show on iTunes.  No evidence that the player is being used to carry advertisements.

Production Quality
Pop Candy’s audio quality could be improved significantly.  The podcast needs to be normalized and leveled.

Album Art
The RSS has links to a 300×300 image for the show.  The 300×300 size image was originally recommended by Apple.  Apple is now recommending square .jpg images that are at least 600 x 600 pixels. No album art was included with the downloaded file tags.

PopCandy – Top  Recommendations

  1. Add a flash based player to the blog page
  2. Fix and rationalize RSS feeds
  3. Decide on a publishing schedule for the podcasts and stick to it
  4. Fix id3 tags to add name, use comment field and add album art
  5. Change Album Art to 600×600
  6. Increase distribution by submitting podcast feed to directories other than iTunes

Best Practice Review: Revision3

Monday, June 2nd, 2008

Revision3 LogoRevision3 is a new media company that describes itself as a “TV network for the web”. They publish technology related video shows such as Diggnation, TekZilla, popSiren and about a dozen other shows.

Revision3 states that their “expects professionally produced programming but wants it to be unexpected, edgy, smart and real.” They also understand the importance of a multi-device content strategy, stating that their audience “wants to watch shows whenever they want, wherever they are, and on whatever device they choose, including everything from a 70″ HDTV to an iPod or Cell phone.”

We used our best practice framework to evaluate Revision3’s user experience, content production, marketing distribution and monetization efforts. Our evaluation was limited to what we could evaluate from their website, their downloadable content and their RSS feeds.

Our overall impression is that Revision3 demonstrates many of the best practices Digital Podcast has identified and sets a standard of performance that other publishers should use as they benchmark their own practices.

Here’s the video podcast with our best practice review of Revision3

 
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User Experience
Presentation of the Downloadable Media Category
Revision 3 does an excellent job of presenting its content portfolio. The home page is a rich directory view of the content and provides multiple ways for people to find the content they want. Show lists are provided as part of the navigation bar and as a directory panel on the top right of the home page.

Highlighted shows and recent episodes are well marketed on the page.
Revision3 Home Page

Show Homepage
Every show uses a standard format for presenting the show. The page is colorfully branded for the show, presents the most recent episode on the left panel and provides a show description panel on the right. Below the most recent episode are a listing of previous episodes with pictures and descriptions. The previous episodes are presented as one of three panels available to the user. The other two panels available through some nice use of ajax are subscription options and community.

Diggnation Show Page

Episode Detail Page
Every episode has a detail page that presents an attractive player that supports advertising overlays, show notes, subscription options, download options, embeddable code for sharing, links to other content you might like and links to the discussion about the episode.
Diggnation Episode Page

RSS Links
Revision 3 presents a good range of subscription options. There are clear links for subscribing in iTunes, Zune and Miro (a free, open source internet video player). There are also feeds available for flash, Quicktime, mp3, WMV and Xvid. For most of these formats a variety of sizes are available. There is no 3gp format available for supporting cell phone video player standards.
Diggnation Subscription Options

Audience Interaction
There is strong support for audience interaction with the show via the community panel on each show page and the recent forum posts on the episode detail pages. This integration could be made tighter allowing interaction/commenting to happen right on the episode page. The page currently sends the user to the forums to add comments.

The site presents a good range of options for users to share the show with others including email and embeddable code so the player can be added to blogs or other social pages. There are also links directly to a number of social sites to help with sharing.

Diggnation Community Tab

Media Player
The flash player offers options of low and high quality, volume controls and play controls for starting, pausing and moving within the video. The player also supports video overlays.

Playability
The online flash player started immediately. The site makes the content available in wide range of formats thereby supporting a wide range of devices. Downloads are available for Quicktime, mp3, WMV and Xvid. For most of these formats a variety of sizes are available. There is no 3gp format available for supporting cell phone video player standards, although the small m4v feed should play in most cell phone video players.

Creative/Production
Range of Content
Revision 3 offers a good range of content. It provides 16 different shows with a heavy emphasis on the technology and popular culture. Each show is presented in a uniform manner using Revision 3’s platform for presenting the shows.

Publishing Schedule
Shows are produced on a regular schedule with a standard release day for weekly shows. Revision 3 also publishes a release schedule showing releases by day of week and time. This helps the audience know when to check in for new content.

Production Quality
Video was good quality video.

Marketing
ID3 tags
ID3 tags were present and used. However, the comment field went unused and no album art was included with the tags. There is room for improvement in utilizing the full capabilities of the ID3 tags.

Feed quality
Feeds for the show validate at Feedvalidator.org. RSS tags are used as designed and iTunes tags are well used. The item tags included image links and media RSS tags.

File Naming
File names are well used with a format of showname-episode number-date-size.format. For example, diggnation–0149–2008-05-08sigh–small.m4v

Google Search Engine Optimization
Search for Diggnation lists show in first result.

iTunes Search Optimization
Search for Dignation lists show in first result.

Syndication
We checked five leading podcast directories and the show was listed in all directories.

Sharable Player
The show offers a player that can be embedded in blogs or social networking sites. No advertising on the player itself.

Album Art
The RSS has links to a 300×300 image for the show. The 300×300 size image was originally recommended by Apple. Apple is now recommending square .jpg images that are at least 600 x 600 pixels. No album art was included with the downloaded file tags.

Monetization
Advertising
The shows use a combination of pre-roll sponsor splash pages and video overlays for advertising. The web page has inline display ads.

Premium Content

No visible use of premium content monetization.

Sponsorship
Shows have sponsors. Splash pages are used at the beginning of the show to highlight the sponsor. The sponsors are also listed in the show notes with a paragraph of text about the sponsor.

Commerce/Merchandise
Revision3 does have a clothing store. DVD and ecommerce integration are opportunities for expanding monetization options.

Paid Syndication

No visible use of paid syndication.

Distribution

Revision3 appears to be using BitGravityas a content delivery network and to provide the onsite media player. Video started playing very quickly and smoothly even at high quality levels. Download speeds from Revision3’s site seem to be quite good and ran between 150 and 200 KB/second for me.

Revision 3 – Top Recommendations

  1. Improve ID3 tags to add show descriptions, notes and album art
  2. Increase the level of integration between comments and content so that people can comment on the show or episode pages without having to go to the forum section on the website.

[tags]podcasting, best practices, Revision3[/tags]

Best Practices in Podcasting

Sunday, June 1st, 2008

Thumbs UpOne of the key factors in turning podcasting into a real business is effective execution of best practices in content creation, marketing, distribution, monetization and user experience. Many publishers are not following best practices in these areas. The result often looks more like someone’s hobby than a real business endeavor.

Developing content, building audience and getting advertisers to buy in will take serious effort. Publishers who understand the huge opportunity for subscribable media and its capacity to shape the media industry’s winners and losers will step up and make the investment required.

Putting these elements into a framework allows for systematic evaluation of operating practices across publishers and for the identification of best practices for new media publishing.

The framework links the three key elements of Audience, Content and Advertisers with the critical activities of creative/production, marketing, distribution, monetization and user experience.

Best Practice in Podcasting

In each of these functional areas, there are best practices that need to be deployed to make the most of a new media business. Some of these factors are observable from the outside looking in and others require examining how things work from the inside out.

Creative and production encompass the all important aspects of conceiving the concept, translating it into a show and producing high quality content on a regular schedule.

Marketing involves many factors including the key factors like search engine optimization, iTunes/media directory optimization, syndication via RSS feeds and sharable players. Evidence of best practice marketing can be found in how well things like ID3 tags are populated, the quality of feeds, file naming practices and quality album art. These are all factors that impact how findable the media is.

Monetization can take many forms and best practice players will find the right mix that works for them. While we can’t determine how much a show makes from the outside, we can examine the presence of monetization mechanisms like advertising, premium content, sponsorships, commerce/merchandise and paid syndication.

Distribution is an important component. In this area we are specifically looking for cost effective high quality content delivery. New media files are quite large and how well the distribution infrastructure works can have a significant impact on the user experience. In many cases we can determine whether a content delivery network is being utilized and we can also observe the use of advanced file sharing technologies like BitTorrent.

Perhaps the most important and observable element of the best practice framework is the user experience. How well are the shows presented? Is the content available in a format compatible with the devices consumers want to use? Is it easy for the audience to interact with the show? What’s the online viewing experience like? The answers to these questions and the inputs of the other four elements of the framework all go into determining how effective the user experience is.

By examining these factors in detail, we can begin to identify specific changes that will improve business performance and help publishers get serious about building new media businesses.

In the weeks ahead, we will dive into each of these areas to examine best practices and to review how well different publishers are employing best practices.

[tags]podcasting, best practices, new media[/tags]

Realizing Podcasting’s Potential – The Market Beyond the Pod

Thursday, May 29th, 2008

Next Generation Podcasting

Podcasting 1.0 has been the age of iTunes and iPods. The original software clients that were built in late 2004 and early 2005 were designed to automatically download media files and put them into your iTunes music folder. By labeling the files as podcasts, they automatically went into a folder on iTunes for podcasts and from there the files were automatically synchronized with your iPod.

Clever and simple it was. Using the RSS feed, you could set your software to record your favorite shows directly to your iPod for listening or viewing whenever you wanted. The iPod became a portable Tivo for audio and later video with the release of the video iPod.

Media could be published by anyone, anyone could subscribe and new stuff showed up on your iPod by simply connecting it to your computer. The term Podcast for this subscription based media distribution mechanism was a natural.

This simple innovation became even bigger when Apple saw the opportunity that podcasts presented. Massive amounts of new and free content that could be provided by iTunes. The fact that it was free meant that everyone could start filling up their 40 or 80 GB iPods with all kinds of subscribable media.

In 2005, we saw lots of growth in podcasting and by 2006 it had been picked up by mainstream media as well. NPR, NBC, ABC and many other media companies started to provide podcast content and these mainstream media publisher quickly rose to the tops of the iTunes charts along with a number of new players.

While the growth that came from Apple’s integration of podcasts into iTunes has been great, I believe the tight association and integration with iTunes and iPod is holding back podcasting from realizing its true potential.

The word itself leads one to believe you need an iPod if you want to get a podcast. Those of us in podcasting constantly try to communicate that you don’t need an iPod to enjoy podcasts, but it’s a small voice compared to the perceptions of consumers. The issue is further compounded by the fact that the easiest way to subscribe to podcasts is to use iTunes.

The Limitations of the Pod Market

The problem is that the installed base of between 100 and 200 million iPod devices is actually quite limited, particularly when you take into account the number of iPods people own and how many actually get used.

In my own home, my kids and I have six or seven iPods, and only one of them gets used for playing podcasts. I also have many friends who have been given the device for Christmas or a birthday, but don’t actually use it.

If we reduce the installed based by 50% for duplicate iPod owners and a further 50% for those who don’t use the device or listen to podcasts we end up with a potential market size of 25 to 50 million users. If we take the old 80-20 rule, it says that the hard core market for podcasts on iPods is probably between 5 and 10 million users at the current time.

If we move beyond iPods and say the market is iTunes users then things look a little brighter. iTunes is said to have an active user base of 500 million. If we apply the same math that we used above we could probably get the market up to 125 million people who have tried podcasts, with a hard core market of 25 million people who are heavy users.

Moving Beyond the iPod

The market starts to look more interesting if we move beyond iPods and iTunes to the broader internet. Some recent survey data from Universal McCann shows that of 475 million active internet users in the world 45 percent have downloaded a podcast and that 7 percent download daily. These numbers suggest a market of 213 million who have tried podcasts and a hard core market of 33 million users who download daily.

Beyond the PC, lies the huge potential of the mobile phone market. Phones that support subscribing to podcasts like the iPhone (received through iTunes) and Nokia’s N95 (received through an on-phone podcast application) show the potential of mobile phones as the next generation of portable Tivos.

There are billions of mobile phones in active use every day. While most of these phones don’t yet have the capability needed to be portable Tivos, the installed base continues to be upgraded at a rapid pace.

500 million cell phones equipped with mp3 players were shipped in 2007 and estimates call for over 900 million to be shipped each year by 2011. On the video front, 3G phones with video capabilities is one of the fastest growing segments.

Within the next 5 to 10 years, it is quite likely that most new mobile phones being sold will be video capable, and if good fortune/open markets prevail they will be WiFi enabled. This will expand the market for subscribable media to billions of mobile devices worldwide with potential audience sizes as big or bigger then television.

Connected digital TVs represent yet another big opportunity, but one that will take longer to evolve due to the slower turn over of the installed base of devices. HDTV’s are basically very large monitors that can be connected to the internet via set top boxes, PCs, Mac Minis, Apple TV and the like. Tivo is already providing some support for podcasting. The publish and subscribe model that is the foundation of podcasting can turn every one of these devices into Tivos for internet video and audio.

The PC, mobile and HDTV are the markets that will allow subscribable media/podcasting (or whatever new name it takes on) to realize its true potential. These markets will give podcasting the reach and scale required to turn subscribable media into a sizable industry. These are the markets that matter and the markets that every serious publisher should be working towards. Now is the time to establish your position.

Getting from here to there

Getting from here to there requires a change in mindset. In many cases, today’s traditional publishers treat subscribable media as a sideline with little strategic thought and poor execution.

In contrast, new media players like Revision3 and TWiT.TV are thinking strategically about building audiences and brands that form the basis of a real business. Winners will take the business seriously.

Publishers who see the opportunity on the horizon will begin to shift their focus from iPods/iTunes to the PC, mobile and connected TV segments. Too many publishers rely too heavily on iTunes. This dependence manifests itself in many ways such as the use of one click iTunes buttons as the only way to subscribe and the use of iTunes as the way to present the content archive.

This shift in focus requires a multi-device content strategy. This is particularly important for video, because what plays on an iPod, won’t necessarily play on a cell phone. In a recent survey I did of 25,000 video podcast episodes, I found only 6 episodes encoded with 3gp (the video standard for 3G phones). If publishers want to tap the mobile market, then they need to make sure that the content they produce can be played on these alternative devices.

Building real businesses in this sector will take investment and sound execution. Revision3 has taken in $9 million in investment and Mevio (formerly PodShow) has taken in $24 million in funding. This is the kind of investment that traditional publishers will need to make if they are serious about building new media businesses.

On the execution front, there are profound differences between those who are focused on building new media businesses and those that treat it as a sideline. Companies like Revision3 and TWiT.TV show a commitment to the business and best practices that is just not found in many traditional media companies.

These new media companies are successfully building brand franchises and growing audiences that are attractive to advertisers. They are positioning themselves ahead of the huge demand wave that’s building.

If you want to ride that wave, now is the time to get serious about building a new media business.

As always, comments and feedback are appreciated.

[tags]podcasting, podcast market size, podcasting 2.0, subscribable media, mobile media[/tags]



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