Best Practices in Podcasting

Sunday, June 1st, 2008

Thumbs UpOne of the key factors in turning podcasting into a real business is effective execution of best practices in content creation, marketing, distribution, monetization and user experience. Many publishers are not following best practices in these areas. The result often looks more like someone’s hobby than a real business endeavor.

Developing content, building audience and getting advertisers to buy in will take serious effort. Publishers who understand the huge opportunity for subscribable media and its capacity to shape the media industry’s winners and losers will step up and make the investment required.

Putting these elements into a framework allows for systematic evaluation of operating practices across publishers and for the identification of best practices for new media publishing.

The framework links the three key elements of Audience, Content and Advertisers with the critical activities of creative/production, marketing, distribution, monetization and user experience.

Best Practice in Podcasting

In each of these functional areas, there are best practices that need to be deployed to make the most of a new media business. Some of these factors are observable from the outside looking in and others require examining how things work from the inside out.

Creative and production encompass the all important aspects of conceiving the concept, translating it into a show and producing high quality content on a regular schedule.

Marketing involves many factors including the key factors like search engine optimization, iTunes/media directory optimization, syndication via RSS feeds and sharable players. Evidence of best practice marketing can be found in how well things like ID3 tags are populated, the quality of feeds, file naming practices and quality album art. These are all factors that impact how findable the media is.

Monetization can take many forms and best practice players will find the right mix that works for them. While we can’t determine how much a show makes from the outside, we can examine the presence of monetization mechanisms like advertising, premium content, sponsorships, commerce/merchandise and paid syndication.

Distribution is an important component. In this area we are specifically looking for cost effective high quality content delivery. New media files are quite large and how well the distribution infrastructure works can have a significant impact on the user experience. In many cases we can determine whether a content delivery network is being utilized and we can also observe the use of advanced file sharing technologies like BitTorrent.

Perhaps the most important and observable element of the best practice framework is the user experience. How well are the shows presented? Is the content available in a format compatible with the devices consumers want to use? Is it easy for the audience to interact with the show? What’s the online viewing experience like? The answers to these questions and the inputs of the other four elements of the framework all go into determining how effective the user experience is.

By examining these factors in detail, we can begin to identify specific changes that will improve business performance and help publishers get serious about building new media businesses.

In the weeks ahead, we will dive into each of these areas to examine best practices and to review how well different publishers are employing best practices.

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New Media Business Models and the Economics of Community

Thursday, January 17th, 2008

Chris Anderson, author of The Long Tail, posts on What does the Media Business Model mean and with some help from friends goes on to list 24+ business models for monetizing media that do not require cash payment by the consumer (what he calls free or almost free). Whether it’s really free or not is in the eye of the beholder, but that’s a different discussion.

Making money podcasting has been tough for some, so I think the list of business models is great, particularly for those who might not have exhausted their imaginations for ideas on how to monetize media. However, I think that the immediate focus on business models is like losing sight of the forest because we are gazing so intently at the trees and the different types of trees that grow there.

If we step back from the business model forest created by the economics of impressions, and ask is there something more. Is there something beyond our forest of impression based models? I think the answer is yes. Forest

Forests don’t exist by themselves, they exist as parts of ecosystems. So, what are the media based ecosystems that are inspired, created and formed around content? Content based communities seem like a logical answer, and beyond that networks of content based communities. Content has always been a powerful driver of community - just look at MySpace and YouTube.

We can and should recast the discussion from economics of impressions to the economics of communities.
And what are the economics of communities? They are micro-economies where trade, commerce and personal interaction are all intermingled with each other. Think of Second Life and their booming economy. second life

When the economic infrastructure is put in place to allow commerce to start and thrive, the business models based upon community economics are truly endless. We can stop worrying about impressions and leads and start monetizing the “utilities” that make community based economies work. And what are the utilities? Think currency, banking, trading, land and all the other stuff we take for granted in the physical world.

How might this work? Let’s take Madonna and the Live Nation deal for an example. They did the deal premised on expanding the revenue stream from selling content to selling entertainment, merchandise and whatever else they can sell. That seems like a good first step towards expanding from monetizing Madonna’s content to monetizing the Madonna community.

Madonna CurrencyBut what else could be done to monetize the Madonna community and how could it be done in remote places like Myspace, YouTube and Facebook? If we free our imaginations from the constraints of impression based thinking, what if Live Nation created a Madonna currency that they would honor for goods, products and shows and a payment system for exchanging currency for goods and services. They could create an economic utility that fans could use to trade and exchange for goods and services.

Bank of Live NationNeed a Madonna based theme for your MySpace page, 10 Madonas(10Ms) please. Incentive for Super Fans who share user generated content at YouTube and assign the rights to Live Nation - 3Ms per video or whatever makes sense. And guess who’s the bank and chief payment processor - Live Nation. Now that’s a business model worth shooting for.

So what do people think? If you ran a community and could turn it into an economy what business would you want to run? If you think this won’t work why not?

Here’s the list of impression based business models from Chris’s post:

  • CPM ads (”cost per thousand views”; banner ads online and regular ads in print, TV and radio)
  • CPC ads (”cost per click”; think Google ads)
  • CPT ads (”cost per transaction”; you pay only if the customer brought to you from a media sites becomes a paying customer. Here’s an example.)
  • Lead generation (you pay for qualified names of potential customers)
  • Subscription revenues
  • Affiliate revenues (think: Amazon Associates)
  • Rental of subscriber lists
  • Sale of information (selling data about users–aggregate/statistical or individual–to third parties)
  • Licensing of brand (people pay to use a media brand as implied endorsement)
  • Licensing of content (syndication)
  • Getting the users to create something of value for free and applying any of the above to monetize it. (Like Digg or our own Reddit)
  • Upgraded service/content (ed: aka “freemium”)
  • Alternate output (pdf; print/print-on-demand; customized Shared Book style; etc.)
  • Custom services/feeds
  • Live events
  • “Souvenirs”/”Merchandise”
  • Co-branded spinoff
  • Cost Per Install (popular with top Facebook apps who can help others get installs)
  • E-commerce (selling stuff directly on your website)
  • Sponsorships (ads of some sort that are sold based on time, not on the number of impressions)
  • Listings (paying a time based amount to list something like a job or real estate on your website)
  • Paid Inclusion (a form of CPC advertising where an advertiser pays to be included in a search result)
  • Streaming Audio Advertising (like radio advertising delivered in the audio stream after a certain amount of audio content has been delivered)
  • Streaming Video Advertising (like streaming audio but in video)
  • API Fees (charging third parties to access your API)

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Digital Podcast 21: Libsyn’s Chris MacDonald on the Association for Downloadable Media

Monday, December 3rd, 2007

Association for Downloadable MediaChris MacDonald, Libsyn’s EVP of Business Development and Operations, told me all about the Association for Downloadable Media.

Chris is the newly elected Chairman of the Association. Chris explained that the Association for Downloadable Media is focused on providing standards for advertising and audience measurement for episodic and downloadable media. If you are producing downloadable media the association is working on making it easier for advertisers and publishers to buy and publish ads on this type of content. If you want to get involved you can join the association. Individual memberships are $150 and corporate memberships are $1,000 for now.

 
icon for podpress  Digital Podcast 21 [16:40m]: Play Now | Play in Popup | Download (1344)

In today’s announcement, The Association for Downloadable Media (ADM) announced the election results for the 20 inaugural office seat positions including the Executive Board (Chair, Vice Chair, Secretary, Treasurer); eleven (11) Advisory Board seats, Chairs for: Advertising Standards Committee, Education & Outreach Committee, Measurement Committee, Membership Committee and the Terminology Standardization Committee.

Elected individuals for the 4 Executive Committees (Chairman, Vice Chairman, Secretary and Treasurer), 11 Advisory Board seats and 5 Committee Chair positions are:

  • Chair
    • Chris MacDonald, Chris MacDonald, Libsyn PRO Enterprise Platform and Indiefeed
  • Vice Chair
    • Susan Bratton, Personal Life Media
  • Secretary
    • Matthew Snodgrass, Porter Novelli
  • Treasurer
    • Duncan Perry, Podcast.com, Treedia.com
  • Committee Chair: Advertising Standards
    • Brian McMahon, National Podcasting System
  • Committee Chair: Education & Outreach
    • Rob Walch, Wizzard Media
  • Committee Chair: Measurement
    • Angelo Mandato, Raw Voice
  • Committee Chair: Membership Committee
    • Bryan Moffett, NPR Digital Media
  • Committee Chair: Terminology Standardization
    • David Rowley, Kiptronic, Inc.
  • Advisory Board
    • CC Chapman, The Advance Guard
    • Jonathan Cobb, Kiptronic Inc.
    • John Furrier, Podtech
    • Rob Greenlee, Microsoft Zune
    • John Havens, BlogTalkRadio
    • Risto Koski, Nokia
    • Jim Louderback, Revision3
    • Mark McCrery, Podtrac
    • Elisabeth McLaury Lewin, PodcastingNews.com
    • Kent Nichols, AskANinja.com
    • Tim Street, French Maid TV

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