Digital Transformation in Smart Communities, with Hyma Vulpala
Summary: In this episode I have a fascinating chat with Hyma Vulpala, the Deputy Director of Digital Workplace, Research and Academic Information Services at La Trobe University. Now, when we recorded this a few months back Hyma was Head of Digital and Data for Yarra Ranges Council in Victoria, so you'll hear us refer to that in this episode. Hyma tells us about her background in IT and digital and her passion for the opportunities that the ever-changing digital space provides. She tells us some of the changes she's seen in the space over the last 2 decades and how the rates of technological change are really increasing, especially in the last 5 years. We discuss why Smart City and Community concepts are so important and will continue to be into the future. Hyma and I talk about the different industries in Australia that are adopting Smart concepts, and the dangers of not embracing digital transformation, including not attracting and retaining the required skills sets. We discuss some of the projects Hyma has been working on at Yarra Ranges Council, and the changes in community engagement, customer service and communication styles that digital technology has facilitated. Hyma tells us about the ways Yarra Ranges Council needed to integrate across different departments in order to fulfil their digital strategy, and the cultural shift that is needed for true digital transformation to occur We finish our chat discussing the emerging trend of industries and employment that will be most affected by technology, and the need to look at support, skill building and employment opportunities, both for those in impacted industries and also for young people just entering the workforce. As always we hope you enjoy listening to this episode as much as we enjoyed making it! Find the full show notes at: www.mysmart.community Connect with Hyma on LinkedIn Connect with me via email: firstname.lastname@example.org Connect via LinkedIn or Twitter The Smart Community Podcast is produced by Perk Digital.