Summary: Predicting the future is impossible. But for payments technology executives, seeing around the corner, reading the market and leaning-in to future-forward innovation is essential. It’s not easy, but leaders who excel at it are the ones who shape the way the world pays. On this episode of Transaction Trending, we’re joined by one of our industry's most recognized leaders. Kim Crawford Goodman is the current President of Card Services at Fiserv, an international fintech powerhouse, where she oversees the company’s debit and credit processing and payments solutions. Kim has more than 25 years of experience in driving innovation and growth in fast-paced markets like financial services and technology. Prior to joining Fiserv earlier this year, Kim served as CEO of Worldpay US, President of American Express’ Global Business Travel and President of Merchant Services Americas, and Vice President of Software and Peripherals at Dell. Kim joined ETA CEO Jason Oxman just after giving a keynote at ETA’s Strategic Leadership Forum to discuss her view of the changing landscape for payments technology and the most important opportunities and challenges for payments tech leaders to consider moving into the future.
