19 - Everything Front Office With Kiera Dent




Student Entrepreneurs in Dentistry Podcast show

Summary: The front office can be an area of ambiguity for any dentist. Not much time or education is spent on understanding the jobs and responsibilities of an office manager, treatment coordinator, scheduler, and so many other roles for the front office. In this episode of the SEID Podcast Kiera Dent helps us understand exactly what we need to know about the front office to prepare us to lead a dental practice. Kiera Dent has spent her career operating in, owning, and consulting dental practices and with her expertise, the future dental entrepreneurs are set to learn the ins and outs of the front office with this episode. You'll hear about the typical roles each team member plays, specific front office KPI's you should track, and keys to getting the best out of each team member. Episode resources: Kiera Dent - kierasdentalconsulting@gmail.com Dental Placement Pros - www.dentalplacementpros.com Dental Masters Now - www.dentalmastersnow.com SEiD Email - uncseid@gmail.com SEiD Facebook - https://www.facebook.com/SEiDUNC/ SEiD Instagram - seid_unc