Summary: Artificial intelligence seems to be in a tie with blockchain for breath-taking promises. Promoters of AI — the concept of which dates back 50 years — said it can reduce headcount, cut waste and fraud while digitizing customer service. Jim D'Arezzo, CEO of Condusiv Technologies, has been in high-tech since the first IBM PC. He joined Federal Drive with Tom Temin on Federal News Radio to talk all about what's coming for technology.
