Summary: Covering the dynamic process and power of communication, and how we as leaders must pay diligent attention to both what we are saying and what the hearer is hearing, but also to be listening at least as often as we are speaking.
Summary: Covering the dynamic process and power of communication, and how we as leaders must pay diligent attention to both what we are saying and what the hearer is hearing, but also to be listening at least as often as we are speaking.