Interview: Rob Walling of Drip on Prioritizing Customer Success/Onboarding as a Growth Strategy

Summary: Rob Walling, founder of Drip, talks with us about his recent focus on customer success. He believes there is a middle-ground between 100% self-serve, and high-touch onboarding, and he's hired help to find it. Rob shares his learnings from focusing on cust Learn more about your ad choices. Visit megaphone.fm/adchoices